Lost my 20% discount Placed my order for a black and gold frame and was on back order for over a month. I called and cancelled my order and placed a new order for another frame. I received a 20% discount on the back order frame and I couldn't transfer the 20% discount toward my new order.

The algorithm for this website is… The algorithm for this website is excellent. Very easy to navigate through choices and checkout. The ability (and ease) of uploading a picture of piece to be framed into prospective frame was great!

As far I am concerned picture frames is… As far I am concerned picture frames is a very good place to order frames, not only the prices are great but their services are the best. If I have any questions, right away someone gets in touch with me and helps me. The quality of the frames are excellent too, I love my last order, it was everything I expected and more. I can’t wait for the next one. Thank you

Disappointed that this is JUST a wooden frame and not actually a picture frame I received my frame today and not only does it not have a glass or even plastic cover (like every single other frame I’ve ever bought) but it doesn’t even have anything to secure the thing being framed into the actual frame. It’s literally JUST a wooden frame. Maybe it’s my fault and maybe it was listed in the product description but I don’t get why someone would buy this. For what it cost, it should be more than 4 pieces of wood and nothing else.

Great customer service! I have dealt with your company for over 25 years and have been very pleased with selection and service.