Very attentive to customers needs. I had a number of detailed questions to ensure that I could use the frames you sell for my specific application. I was pleasantly surprised at how fast you responded to my queries and how well detailed the responses were.

The company did not apply the $55… The company did not apply the $55 discount for Mother's Day that was advertised on their main page.

Lost my 20% discount Placed my order for a black and gold frame and was on back order for over a month. I called and cancelled my order and placed a new order for another frame. I received a 20% discount on the back order frame and I couldn't transfer the 20% discount toward my new order.

Disappointed that this is JUST a wooden frame and not actually a picture frame I received my frame today and not only does it not have a glass or even plastic cover (like every single other frame I’ve ever bought) but it doesn’t even have anything to secure the thing being framed into the actual frame. It’s literally JUST a wooden frame. Maybe it’s my fault and maybe it was listed in the product description but I don’t get why someone would buy this. For what it cost, it should be more than 4 pieces of wood and nothing else.

Terrible delivery schedule Terrible delivery schedule! Takes 7+ days to get the frame in queue. This is a ready made frame that’s in stock. Absolutely unacceptable…