You've stopped allowing anything but… You've stopped allowing anything but full inch measurements, my pieces can measure in different increments, so now i have to order smaller frames than i would like. Also your color choices in mats has decreased. I would like to see softer color choices along with your previous choices

Love this company!!! My frame arrived perfectly packaged and was the same quality I've come to expect from pictureframes.com. They never disappoint ! What I like most about this company is the care they take in making a frame and the way it is shipped to ensure safe passage. The end product is exactly as seen on the website including hardware and instructions for assembly.

Great customer service! I have dealt with your company for over 25 years and have been very pleased with selection and service.

Best service and room for improvement I have recommended your company many times over many years. The quality of the frames is excellent and the service reliable. However, I really liked the ability to talk on the phone to one of your knowledgeable agents, who were always kind and helpful. This was not available with my last order, and the chat person I spoke with did not seem to know much, or I wrote my concern badly. At any rate, it was 20 minutes of frustration. I know I can rely on good, solid craftsmanship with your frames and shipping, just wish I could count on speaking with someone. Thank you Janet 😊

As far I am concerned picture frames is… As far I am concerned picture frames is a very good place to order frames, not only the prices are great but their services are the best. If I have any questions, right away someone gets in touch with me and helps me. The quality of the frames are excellent too, I love my last order, it was everything I expected and more. I can’t wait for the next one. Thank you