Great options and good prices. I liked the website and all the options. The prices are reasonable and when I had questions customer service was helpful.

Poor Poor Poor I have no idea when I'm getting my frame. My last order took months before I finally cancelled and now placed a new order. I still don't know when the new one is coming.

Best service and room for improvement I have recommended your company many times over many years. The quality of the frames is excellent and the service reliable. However, I really liked the ability to talk on the phone to one of your knowledgeable agents, who were always kind and helpful. This was not available with my last order, and the chat person I spoke with did not seem to know much, or I wrote my concern badly. At any rate, it was 20 minutes of frustration. I know I can rely on good, solid craftsmanship with your frames and shipping, just wish I could count on speaking with someone. Thank you Janet 😊

Great business to work with! I was able to find what I wanted and build specific parts as I liked. It was very easy. After my purchase, I had a problem and when I contacted customer service they resolved the problem right away. They were very responsive and helpful. I will definitely order from them again.

The algorithm for this website is… The algorithm for this website is excellent. Very easy to navigate through choices and checkout. The ability (and ease) of uploading a picture of piece to be framed into prospective frame was great!