JC
GBBest service and room for improvement I have recommended your company many times over many years. The quality of the frames is excellent and the service reliable. However, I really liked the ability to talk on the phone to one of your knowledgeable agents, who were always kind and helpful. This was not available with my last order, and the chat person I spoke with did not seem to know much, or I wrote my concern badly. At any rate, it was 20 minutes of frustration. I know I can rely on good, solid craftsmanship with your frames and shipping, just wish I could count on speaking with someone. Thank you Janet 😊
Mary Cassidy
GBGreat customer service! I have dealt with your company for over 25 years and have been very pleased with selection and service.
customer
GBI made a good choice Frame was delivered in a timely manner, it looks in fact as good as it did digitally, the rabbet is deep enough to accommodate a pastel with spacer. Totally pleased.
Douglas
GBPoor Poor Poor I have no idea when I'm getting my frame. My last order took months before I finally cancelled and now placed a new order. I still don't know when the new one is coming.
CHARLES FREEMON
GBEverything new is not best. I dislike that you discontinues the phone order service, It was so quick and easy. Bring it back.