Customer service Ordered items after seeing something which appealed to me on Instagram ad. When products arrived, sadly packaging had not been good enough to prevent one item from having been ripped and others squashed. However, the customer service in dealing with this was great. Items have ordered are practical and if looking for something quirky then this is a site to consider.

Scam company I never do reviews, but felt like I had to for this one. Scam company. Please do not buy from them. I recently bought a smiley face rug, the quality is bad (faded and patchy) and is not like the advertised photos.They are then saying that in order to get a refund, then I have to pay over £158.99 for shipping back, when I paid £24.99 for the product. Who is going to do that? I have asked for 90% refund back (so not even full amount) and they are refusing to do anything, keeping going round in circles and repeating same lines about 'satisfaction being important to them' and now they say that I have to do shipping myself (which again will cost me more than the product). I wish I had looked at reviews beforehand, but unfortunately I didn't, so please be wary of this company.

Terrible - do not use if you are unsure item is what Terrible. Drawer divider is tiny. Cost £16 and was posted from London address. They’re trying to charge £160 to return!! I’ve emailed them and I get the generic response no response to the actual query. Raising with my bank to reclaim the money

Customer service was fantastic Customer service was fantastic. Angelo T was quick and efficient at addressing the issue. Problem lies with the fact that I have still not received my order from over a month ago, and the ability to track my shipment stopped when the Chinese company turned it over to the Canadian company 3 weeks ago. Last I saw was that it was provided to a Canadian shipper only 2 hours from my home. The company was great in compensating me with a full refund and apologizing. I wish all companies were as quick and considerate with their customers as Moderny was. So, while I do not have my product, I would consider trying again with another product in the future.

I bought a beautiful quilt from… I bought a beautiful quilt from Moderny. Not only was it well made bought the colors were absolutely gorgeous. The shipping was fast, actually faster than any other shop overseas. You will not regret shopping here. Did I also say there home decor is like no other I have seen