Fred Fromm
GBGreat Fireplace Product, Price, ease of order, on time delivery, easy to install. Everything went perfect.
Colleen
GBThe product is pretty and functions… The product is pretty and functions however fireplace insert was bent. On day of opening I called customer service to report, still no response to call. However, I emailed, immediately next day and provided pictures too., with box pictures showing no damage to box. There support team is still working on request ( 12/11 emails started). Product is lovely.
Mike in Ohio
GBRealistic fire without the mess Quick shipment for holiday. Easy install. Beautiful Realistic flame and logs,even crackling sound. As good as a real fire but never burns down and no mess.
Seve Rojas
GBOpen box and missing parts costumer… Open box and missing parts costumer service never fixed my issue
GA
GBNice Electric Fireplace, Good Customer Service Product arrive approximately 2 weeks after ordering. Phone customer service was unable to provide an update about the product location. Notice about product delivery date occurred one day in advance of arrival. Box was delivered to the front door.