Item did not fit Item did not fit, there was over an inch gap between the doors. Yes I measured the entire fireplace.... I emailed to inquire about replacement and never got a response

I purchased the Napoleon electric logs I purchased the Napoleon electric logs. These logs far exceed my expectations. The logs are hand painted and look Shockingly realistic. The red glow and flames are also realistic. They are a little pricey, but worth it. I recommend them without reservations.

Open box and missing parts costumer… Open box and missing parts costumer service never fixed my issue

Realistic fire without the mess Quick shipment for holiday. Easy install. Beautiful Realistic flame and logs,even crackling sound. As good as a real fire but never burns down and no mess.

Detailed dimensions, exceptional product Fireplaces USA is the only website that gave me confidence in product dimensions. We had very specific dimensions to fill our old fireplace with an electric insert. The item arrived in perfect condition and fit perfectly. I relied on other reviews for quality and we have been extremely happy with this purchase. I will only be purchasing from them again. Thank you!