Dimplex - 23" Multi-Fire XHDTM Electric Fast delivery. Beautiful flame, but have problem’s with the fireplace, the temperature from Celsius to Fahrenheit the Fahrenheit does not work. And the force fan seems not as strong as it should be. There is noise from where flame turns. I turned this in and hopefully will be addressed in a timely manner.

I purchased the Napoleon electric logs I purchased the Napoleon electric logs. These logs far exceed my expectations. The logs are hand painted and look Shockingly realistic. The red glow and flames are also realistic. They are a little pricey, but worth it. I recommend them without reservations.

Very realistic!!! We went to a local dealer and were most impressed with the dimplex brand, but it was quite a bit more pricey. We found the same model online at FireplacesUSA.com. Ordering was easy and delivery was prompt. We are extremely pleased. The logs and flame are very realistic. We love sitting and watching it.

New 42 inch electric fireplace. Purchased an electric built-in fireplace to replace an older propane fireplace. Pricing was good and they had all of the options we wanted. Delivery was fast. Customer service was excellent. After receiving the fireplace, we decided not to use the expanded trim kit. I called customer service and they issued an RMA for the trim kit. Once they received the trim kit back, the cost of the trim kit was refunded to my credit card. We love the new fireplace and are thrilled with the experience we had buying from fireplacesusa.com. I would absolutely buy from them again.

Realistic fire without the mess Quick shipment for holiday. Easy install. Beautiful Realistic flame and logs,even crackling sound. As good as a real fire but never burns down and no mess.