Fireplaces USA

8605 Santa Monica Blvd PMB 934978, 90069, West Hollywood, United States
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3.65
Based on 20 Reviews

5

50.00%

4

15.00%

3

10.00%

2

0.00%

1

25.00%
About Fireplaces USA

Shopping for a fireplace? Look no further than FireplacesUSA. We have the best selection of fireplaces online, with prices and delivery that can't be beat.

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Ronda Westgate
GB

Very realistic!!! We went to a local dealer and were most impressed with the dimplex brand, but it was quite a bit more pricey. We found the same model online at FireplacesUSA.com. Ordering was easy and delivery was prompt. We are extremely pleased. The logs and flame are very realistic. We love sitting and watching it.

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Michelle DeForest
GB

Excellent Customer Service and Product When I originally contacted the company, I was told by customer service (800 number) that the product I was interested in was back-ordered until February 1, 2024. I called the company directly and spoke with Kevin. Somehow, he was able to expedite the order and it arrived at my home before Christmas! The gas logs work perfectly and look beautiful. Awesome service!

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Sarah Macfarlane
GB

Item did not fit Item did not fit, there was over an inch gap between the doors. Yes I measured the entire fireplace.... I emailed to inquire about replacement and never got a response

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Byrum Builders LLC
GB

For Customerservice I ordered a fireplace on March 12, 2024 and was told that it would ship right away and then I should expect to have it with him a week. Yesterday was April the third and it just arrived. I called at least twice to find out about it, and no one could tell me where it was at in the shipping process. Both times someone was supposed to call me back and did not. I am not dissatisfied with the fireplace just with the customer service.

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Janet R
GB

Dimplex - 23" Multi-Fire XHDTM Electric Fast delivery. Beautiful flame, but have problem’s with the fireplace, the temperature from Celsius to Fahrenheit the Fahrenheit does not work. And the force fan seems not as strong as it should be. There is noise from where flame turns. I turned this in and hopefully will be addressed in a timely manner.

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