Customer Service/Shipping Issues I ordered the Pelicans (NBA) Rug on 11/24/2023. When I still hadn't received the rug by 12/20, I sent an email to customer service. They responded with a link to a shipping timeline from "17Track" saying the item was delivered to my city on 12/12 (no specific address listed). I responded back saying I never received the item (no record of anyone delivering a rug sized box on my door bell camera), they responded back saying to contact my "local carrier service". USPS??? Not sure what to do now and don't have the rug which was intended to be a Christmas present for my son.

I can't say enough good things about this bedding set... The fabric is so soft , and the design is so unique and fit my room. It completely transformed the look of my bedroom. I highly recommend investing in this set for a good night's sleep

The opposite of high quality We ordered a rug. It took over a month to arrive and is really just a nonslip blanket. Dreemrooma’s claim that they provide “high quality” is completely false and misleading.

Absolutely love this rug... Absolutely love this rug! It's soft, durable, and looks fantastic in my living room. The colors are vibrant, and it adds a cozy touch to the space. Definitely worth the investment!

Will be recommending to all my friends... I'm so impressed with the rug I bought! The colors are even more beautiful in person, and it feels so plush underfoot. It's definitely the focal point of our living room now.