Joe Geist
GBAmazing customer service I wanted to take the time to echo what others have said - amazing customer service. One of their products didn’t work the way I was hoping, and the return/refund process was so simple.
Raymond
GBAn amazing customer service. First of all, wow. The frame looks gorgeous. It really does change the way your TV looks - to better. Second, I wanted to highlight the level of customer service I recieved. We had an issue with a frame, and the team went absolutely above and beyond to resolve it in the best possible - for us - way. It did cost them to get things right, but I'm walking away from talking to them feeling that they really value their customers above and beyond anything else.
Christopher
GBThe craftsmanship and details of this… The craftsmanship and details of this product are impeccable. I was skeptical about spending $700 for a wooden frame but this company has totally nailed it. The product arrived very carefully packaged and in perfect condition. It makes my 65” frame tv look so much more expensive and custom. I highly recommend this company to everyone who is privileged enough to afford the steep purchase cost.
Customer
GBExceptional product The Deco Frame is AMAZING, total transformation! I was already loving my new Samsung The Frame 65” TV, but this sends it over the top. Beautiful. LOVE IT ❤️!!! And yes, installation was literally a snap. Delivered quickly. Packaged very well. Exactly as described. VERY pleased with this purchase. Only negative is it is pricey for just an empty frame (50% of TV cost)...but it does enhance the TV much better than the plain Samsung frames...that’s the nature of supply & demand.
Keith V
GBThe samples came in well intact and… The samples came in well intact and neatly packed. The quality and the feel of the material to my surprise was of high-quality And not some cheap synthetic plastic.Folks this is the real deal and you would not be disappointed with the workmanship.