Customer
GBExceptional product The Deco Frame is AMAZING, total transformation! I was already loving my new Samsung The Frame 65” TV, but this sends it over the top. Beautiful. LOVE IT ❤️!!! And yes, installation was literally a snap. Delivered quickly. Packaged very well. Exactly as described. VERY pleased with this purchase. Only negative is it is pricey for just an empty frame (50% of TV cost)...but it does enhance the TV much better than the plain Samsung frames...that’s the nature of supply & demand.
Joe Geist
GBAmazing customer service I wanted to take the time to echo what others have said - amazing customer service. One of their products didn’t work the way I was hoping, and the return/refund process was so simple.
William in Arizona
GBBeautiful addition to the room. Outstanding product. Quality was above anything that I was expecting. Putting the frame together took less then “5” minutes. Removing items from the shipping box took longer. Arrived fast all the way to Arizona. Definitely think I made a great purchase.
Megan C
CAAmazing product and customer service. Our DecoTv frame is so gorgeous. When I bought the Samsung Frame TV it was missing the warm, vintage feeling I was looking for. I love the warm silver frame, and it was beyond easy to install. Best however was the customer service. I forgot to apply the discount code for a sale and email customer service to cancel my order so I could rebuy. Not only did they respond promptly but they applied the discount to my purchase for me. Very happy, wish I had more TVs so I could order more of these frames.
Christopher
GBThe craftsmanship and details of this… The craftsmanship and details of this product are impeccable. I was skeptical about spending $700 for a wooden frame but this company has totally nailed it. The product arrived very carefully packaged and in perfect condition. It makes my 65” frame tv look so much more expensive and custom. I highly recommend this company to everyone who is privileged enough to afford the steep purchase cost.