I needed my ornament in a hurry I needed my ornament in a hurry . I placed my order and they had it completed and in the mail that day . Very good customer service and quality ornaments . Highly recommend.

I put in the wrong address for my order… I put in the wrong address for my order and once I realized it this company was so responsive to all of my emails. Great to do business with a company who provides great customer service!!

Disappointed with store manager and company The ladies working in the Huntsville store are very helpful. The manager and company policies towards their flier/coupons is ridiculous. They advertise 20% off for visiting their website, but don’t have all their products online and won’t honor any kind of discount in the store. No military veteran discount either. And the store manager didn’t think it worth talking to a customer to explain. I purchased, and tipped the ladies working - but not likely to happen again! When you publish and distribute a coupon, you should try to honor it and help your potential customers benefit from it - that’s called customer service.

Excellent Service I was very impressed with this company from my ordering until receiving my order. The personalized table top ornament was so much more than I expected. It is beautiful! I would definitely recommend this company to all my family and friends...

One word: WOW One word: WOW! I have gone back to this store for numerous years as a return customer and let me just say, Ornament Workshop never disappoints! I am always welcomed with Christmas cheer when I walk through the doors and I am taken care of until I leave. The girls there are always sure to make sure I am satisfied with my purchase and experience and I will continue to return, year after year. It’s the only place I can trust for good quality, custom ornaments. I only wish I could work there, as I know I would never want to leave! But I would for sure go broke spending every dime on earn on more stuff! Thank you for always bringing the spirit of Christmas to my day!