LinLo
GBThe Sombrero Galaxy was a gift for my… The Sombrero Galaxy was a gift for my adult son at his request. I picked the Sombrero Galaxy because the description was comprehensive and intriguing. I loved the sizes offered and chose 12"x36". My son was delighted! We haven't framed it yet because he's interested in purchasing more to make a wall of galaxies. Shipping was quick. I was concerned it wouldn't arrive in time for the holidays and it arrived in plenty of time.
Michael Lee
GBWhere is my order? Update: received email response. Update: received product I paid for courier express which is supposed to take 3-7 days, and it has already been a week with no update at all. The Shop app just says “Order Placed”, and I’ve sent an email and numerous chats on the website, but no response ever. I’m wondering if it will ever come, and if not soon I will have to report it to my bank. 2 stars currently. Update: I finally received an email response on the 8th day as well as being notified that my order is ready to be shipped. Now 3 stars and will be more if it arrives soon because I did pay $20 for courier express shipping. Update: I received my poster after 12 days, and it is exactly how I imagined it would be, it looks terrific. And on top of that, they sent an email offering me two choices for the delay in the service, which was refunding the $20 I paid for courier express shipping or getting 50% off any item. Definitely 5 stars now.
Mike Dearinger
GBWhat a great company and wonderful quality… What a great company and wonderful quality prints. I bought 2 large prints and both are amazing. One was damaged in transit by FedEx and Astrography took care of me and made sure my print was replaced. I’ll be buying more for my office. Highly recommend.
Sean Jevicky
GBNo shipment, no communication. Just recently bought two posters for $300 and no sign from them at all about when they would be shipping or when I would be receiving them. I’ve sent emails as well as tried their “chat now” feature which doesn’t work. I guess I started to feel like something was off and looked into them a bit more and now see there is a pattern of this, what a shame. I suppose I’ll give them until the end of the week to notify that they’ve shipped my package and then I’ll have to inform my bank due to their lack of communication while not holding up their end of the deal.
Jens Kristian Folkestad
NOGreat products, great service! Fast-shipping, great quality, beautiful posters and something for everyone. One of my huge posters was damaged, and I sent a complaint. One day after my complaint was registered, a new shipment was in its way. Excellent customer service! Highly reccomended!