Justin Jeanfreau
GBExcellent Customer Service! My wife purchased the 3d Sun image for me for Christmas. Since it was a gift, it sat in the tube for quite some time before being inspected. Upon opening the print, there were blemishes (like soft scuff marks) that were present in the dark corners around the sun. I reached out not fully expecting an exchange since it had been so long since the purchase was made. I included pictures of the blemishes and explained the situation. Adam and team were prompt in their response and offered to send me a replacement. The picture is beautiful and the print quality is great. I appreciate their understanding and replacing the print. I'll be taking this to a custom framing shop and it will go on the wall in my office. Thanks Astrography Team!
Charles Villaluz
GBA STICKER in the shipment!?! Beautiful print of the Center of the Milky Way Center. Arrived and as I was unrolling it a sticker that was holding the paper stuck to the print. I thought it was one of those barely stick stickers...but it immediately tore part of the photo off. Why is that sticker even in the shipment?!?! I'm sick that this amazing photo was ruined even before I fully unrolled it. EDIT: Barely 2 days and they immediately handled it in the best way I could possibly hope for. Absolutely going above and beyond. I couldn't possibly be happier with their response and overall friendliness. A small bump in the road, but a definite 5 STARS. And that isn't even about the Photo itself, which is simply amazing!
LinLo
GBThe Sombrero Galaxy was a gift for my… The Sombrero Galaxy was a gift for my adult son at his request. I picked the Sombrero Galaxy because the description was comprehensive and intriguing. I loved the sizes offered and chose 12"x36". My son was delighted! We haven't framed it yet because he's interested in purchasing more to make a wall of galaxies. Shipping was quick. I was concerned it wouldn't arrive in time for the holidays and it arrived in plenty of time.
Szymon Niemczura
PLExcellent posters with unseen quality Excellent posters with unseen quality. I ordered 3 different posters for our 8 yo son - one a nebula, two others renders. He's astonished with the posters. I highly recommend using glass not plexi, as colours are more vibrant and there is less reflection.
Jens Kristian Folkestad
NOGreat products, great service! Fast-shipping, great quality, beautiful posters and something for everyone. One of my huge posters was damaged, and I sent a complaint. One day after my complaint was registered, a new shipment was in its way. Excellent customer service! Highly reccomended!