Monica Bootsma
NLGreat customer service We ordered a large-size poster to hang on our wall. It arrived a little later than was intended (only two days), but we were kept up to date with all the delivery information so this was fine. The poster was carefully and neatly packaged. However, when we unpacked it, we weren't satisfied about the quality of the picture. It was clearly enlarged and therefore blurry. We contacted customer service and they provided us with a very neat solution, so we're happy nonetheless. Even though we weren't satisfied about the product itself, the service we received was great so there are no complaints about the company itself. :) Would probably order here again (but a different product).
LinLo
GBThe Sombrero Galaxy was a gift for my… The Sombrero Galaxy was a gift for my adult son at his request. I picked the Sombrero Galaxy because the description was comprehensive and intriguing. I loved the sizes offered and chose 12"x36". My son was delighted! We haven't framed it yet because he's interested in purchasing more to make a wall of galaxies. Shipping was quick. I was concerned it wouldn't arrive in time for the holidays and it arrived in plenty of time.
ZAM A.
AUStuning artwork, it worth the investment I ordered 4 prints from Astrography and the original order possibly got stuck in custom, I contacted customer service and they decided to resend my prints which they arrived and they are gorgeous! Their customer service team and the company owner did go to great lengths to help me with my shipment and the artwork quality is amazing and stunning, is now the main focal point on my living room. I will buy another piece from them. Thank you.
Jens Kristian Folkestad
NOGreat products, great service! Fast-shipping, great quality, beautiful posters and something for everyone. One of my huge posters was damaged, and I sent a complaint. One day after my complaint was registered, a new shipment was in its way. Excellent customer service! Highly reccomended!
Justin Jeanfreau
GBExcellent Customer Service! My wife purchased the 3d Sun image for me for Christmas. Since it was a gift, it sat in the tube for quite some time before being inspected. Upon opening the print, there were blemishes (like soft scuff marks) that were present in the dark corners around the sun. I reached out not fully expecting an exchange since it had been so long since the purchase was made. I included pictures of the blemishes and explained the situation. Adam and team were prompt in their response and offered to send me a replacement. The picture is beautiful and the print quality is great. I appreciate their understanding and replacing the print. I'll be taking this to a custom framing shop and it will go on the wall in my office. Thanks Astrography Team!