Angie
NLBeautiful fine art prints and great service We purchased 4 large fine art prints and are very happy with the quality of the prints.... impressive detail and color. Great service, and the owner quickly responded to questions (even over the weekend). He also thought along with us, offering custom print sizing.
Alexander Falkenberg Mortensen
DKDamaged poster - No answer from support Edit 2: I have gotten a hold of Adam through email, my mail for some reason went to their spam folder. Per my request the issue have been resolved with a giftcode for their side to buy more beutiful art, hopefully without any issues this time :) Edit: I have sent sent an email to Adam the 6th of March, awaiting a reply. TLDR: There are scratches on my poster that I received from them and I have not been able to get any response from the support for 2+ Weeks. Full story: I was lucky enough to get one of their beutifull posters as a Christmas gift. Since I received it I started to research how I should get it framed, whether it was something that I could do myself or if i needed some help for it. Because of that I left the poster in the plastic wrap for a long time until I could find a solution. I had it framed by a proffesional glazier and found out afterwards that the poster actually had some scratches which I had not noticed prior. Luckily I took some photos before the glazier did his job where I can see at least one of the scraches on the poster which is evidence enough for me to say that it must have been like that since i received it. I tried to contact the support on multiple emails and even through their own form on their site, but unfortunately with no answer after waiting patiently for more that 2 weeks. I would like to get in touch with them to see how we can resolve my issue and I would be willing to update my experience here if they at some point reach out to me. In conclusion the artwork is very beutifull, but you better pray that you don't need the support for the items you buy.
Monica Bootsma
NLGreat customer service We ordered a large-size poster to hang on our wall. It arrived a little later than was intended (only two days), but we were kept up to date with all the delivery information so this was fine. The poster was carefully and neatly packaged. However, when we unpacked it, we weren't satisfied about the quality of the picture. It was clearly enlarged and therefore blurry. We contacted customer service and they provided us with a very neat solution, so we're happy nonetheless. Even though we weren't satisfied about the product itself, the service we received was great so there are no complaints about the company itself. :) Would probably order here again (but a different product).
Customer
GBPoor quality print for the price + arrived wrecked Three things: 1. Print quality is very disappointing for the price – just based on that, I would not recommend buying and I definitely will not buy the other Astrography pictures I was going to get. 2. Cardboard tube case arrived broken in two so the expensive print is a wreck: massively creased, only good for the bin. 3. Took forever for them to dispatch the item which arrived later than first announced when I bought the print, meaning I didn't have it for the birthday party. All in all a really disappointing experience: I do not recommend!
Jens Kristian Folkestad
NOGreat products, great service! Fast-shipping, great quality, beautiful posters and something for everyone. One of my huge posters was damaged, and I sent a complaint. One day after my complaint was registered, a new shipment was in its way. Excellent customer service! Highly reccomended!