Monica Bootsma
NLGreat customer service We ordered a large-size poster to hang on our wall. It arrived a little later than was intended (only two days), but we were kept up to date with all the delivery information so this was fine. The poster was carefully and neatly packaged. However, when we unpacked it, we weren't satisfied about the quality of the picture. It was clearly enlarged and therefore blurry. We contacted customer service and they provided us with a very neat solution, so we're happy nonetheless. Even though we weren't satisfied about the product itself, the service we received was great so there are no complaints about the company itself. :) Would probably order here again (but a different product).
Angie
NLBeautiful fine art prints and great service We purchased 4 large fine art prints and are very happy with the quality of the prints.... impressive detail and color. Great service, and the owner quickly responded to questions (even over the weekend). He also thought along with us, offering custom print sizing.
Charles Villaluz
GBA STICKER in the shipment!?! Beautiful print of the Center of the Milky Way Center. Arrived and as I was unrolling it a sticker that was holding the paper stuck to the print. I thought it was one of those barely stick stickers...but it immediately tore part of the photo off. Why is that sticker even in the shipment?!?! I'm sick that this amazing photo was ruined even before I fully unrolled it. EDIT: Barely 2 days and they immediately handled it in the best way I could possibly hope for. Absolutely going above and beyond. I couldn't possibly be happier with their response and overall friendliness. A small bump in the road, but a definite 5 STARS. And that isn't even about the Photo itself, which is simply amazing!
Manuel
DEThe Great Eruption in the constellation of Carina bad quality I bought "The Great Eruption in the constellation of Carina" as a metal print. Unfortunately the colors were not as bright and vibrant as advertised on the website. And thus it was to dark for the place it should go.
Customer
GBPoor quality print for the price + arrived wrecked Three things: 1. Print quality is very disappointing for the price – just based on that, I would not recommend buying and I definitely will not buy the other Astrography pictures I was going to get. 2. Cardboard tube case arrived broken in two so the expensive print is a wreck: massively creased, only good for the bin. 3. Took forever for them to dispatch the item which arrived later than first announced when I bought the print, meaning I didn't have it for the birthday party. All in all a really disappointing experience: I do not recommend!