A STICKER in the shipment!?! Beautiful print of the Center of the Milky Way Center. Arrived and as I was unrolling it a sticker that was holding the paper stuck to the print. I thought it was one of those barely stick stickers...but it immediately tore part of the photo off. Why is that sticker even in the shipment?!?! I'm sick that this amazing photo was ruined even before I fully unrolled it. EDIT: Barely 2 days and they immediately handled it in the best way I could possibly hope for. Absolutely going above and beyond. I couldn't possibly be happier with their response and overall friendliness. A small bump in the road, but a definite 5 STARS. And that isn't even about the Photo itself, which is simply amazing!

Where is my order? Update: received email response. Update: received product I paid for courier express which is supposed to take 3-7 days, and it has already been a week with no update at all. The Shop app just says “Order Placed”, and I’ve sent an email and numerous chats on the website, but no response ever. I’m wondering if it will ever come, and if not soon I will have to report it to my bank. 2 stars currently. Update: I finally received an email response on the 8th day as well as being notified that my order is ready to be shipped. Now 3 stars and will be more if it arrives soon because I did pay $20 for courier express shipping. Update: I received my poster after 12 days, and it is exactly how I imagined it would be, it looks terrific. And on top of that, they sent an email offering me two choices for the delay in the service, which was refunding the $20 I paid for courier express shipping or getting 50% off any item. Definitely 5 stars now.

Damaged poster - No answer from support Edit 2: I have gotten a hold of Adam through email, my mail for some reason went to their spam folder. Per my request the issue have been resolved with a giftcode for their side to buy more beutiful art, hopefully without any issues this time :) Edit: I have sent sent an email to Adam the 6th of March, awaiting a reply. TLDR: There are scratches on my poster that I received from them and I have not been able to get any response from the support for 2+ Weeks. Full story: I was lucky enough to get one of their beutifull posters as a Christmas gift. Since I received it I started to research how I should get it framed, whether it was something that I could do myself or if i needed some help for it. Because of that I left the poster in the plastic wrap for a long time until I could find a solution. I had it framed by a proffesional glazier and found out afterwards that the poster actually had some scratches which I had not noticed prior. Luckily I took some photos before the glazier did his job where I can see at least one of the scraches on the poster which is evidence enough for me to say that it must have been like that since i received it. I tried to contact the support on multiple emails and even through their own form on their site, but unfortunately with no answer after waiting patiently for more that 2 weeks. I would like to get in touch with them to see how we can resolve my issue and I would be willing to update my experience here if they at some point reach out to me. In conclusion the artwork is very beutifull, but you better pray that you don't need the support for the items you buy.

Fantastic Quality I ordered the Apollo Flightplan: Redesigned poster and it is everything could have hoped it to be. Really high quality print which provides a great feature piece in the entertaining room in our house. I could spend hours looking at it. Service was prompt and I was kept informed right through from ordering to delivery on the status of the order. Well worth the money paid for the print.

Great customer service We ordered a large-size poster to hang on our wall. It arrived a little later than was intended (only two days), but we were kept up to date with all the delivery information so this was fine. The poster was carefully and neatly packaged. However, when we unpacked it, we weren't satisfied about the quality of the picture. It was clearly enlarged and therefore blurry. We contacted customer service and they provided us with a very neat solution, so we're happy nonetheless. Even though we weren't satisfied about the product itself, the service we received was great so there are no complaints about the company itself. :) Would probably order here again (but a different product).