Want what you order? Use this company The whole experience was quick, easy and more than satisfying. The one enquiry I had was answered straight in a professional client service manner. Ordering was fast and delivery was quick. It actually, to be honest, turned out far better than I hoped for. Exactly what they said.

Great Product and service Great Product and service! I ordered 2 custom pillows and did VIP delivery and the turn around time was much faster than expected. Very quick for a customized order. Even thought it was right before Christmas. I had a question for customer service and they got back to me right away. The actual product itself seems like a well made item and worth the money.

SAVE YOURSELF THE FRUSTRATION SAVE YOURSELF THE FRUSTRATION, DO NOT ORDER FROM THIS SITE! After 20 days...company said delay due to "defective merchandise." Filed a dispute with PayPal, promised ship date has since passed with no movement. No way to contact other than email, then wait 24-48 hours for automatic response. VERY FRUSTRATING!

Great customer service Great customer service! I realized I selected the wrong material and Pan responded to my email quickly and corrected my error.

I had serious doubts after I ordered… I had serious doubts after I ordered and only THEN saw some of these reviews. The product does come from China, and it took almost 4 weeks to arrive, but it got here on time. The doll I ordered was smaller than I thought it would be, and for the size the price seemed high ($52CDN), but overall the quality is good, it arrived before Christmas and I know my sister is going to love it.