Can't top up, can't use. I have tried multiple methods to try and top up this card since pluxee has taken over, but repeated errors on their system. Annual fee charged anyway. How do I just cancel this thing?

Don't go out with this as your only form of payment. I have had an NHS discounts card for a number of years. Gradually over time the reliability of the card to actually pay is very low. It fail as roughly 1 in 5 times used, won't work contactless or chip and pin. The discounts are reasonable and we persevered for a good while. Told can't continue using card as have retired, bit annoying as I have 38 years NHS service, but to be honest I was going to pack the card up anyway due to unreliability.

Really good offers via employee access Really good offers via employee access, often much better than other cashback sites. I saved about £30 on a new sofa at Argos, and have also saved on Just Eat and Apple. I would use it more often if some of the discounts were higher, it can be time consuming logging in and buying discount vouchers to save 4% on a £12 takeaway, but it's worth it for larger purchases. I'm grateful that my employer provides this benefit.

Great discounts and so easy to use Really great discounts and so easy to purchase via e-voucher. I have saved money with Carpetright just recently, I got a discount in store and then a further discount with my evoucher! The holiday discounts are also really popular where I work!

Avoid if you are not going to use it regularly. A company that is supposed to help the public sector that profits by it! Expensive for a simple cash-back card, there are a lot of other great ones out there that do not change you for not using your card regularly. The annual fee of £2.99 is ok, but a £5 charge per month for not using it or topping up is extremely steep in my opinion. I checked my account at the weekend to find out I had been charged £12.99 (I have now closed my account). I feel they are making money for doing nothing. Unless you shop regularly and remember to top up your card avoid as it isn't worth it.