Alison
GBVery good experience and a helpful… Very good experience and a helpful person on the end of the line when I couldn't print my voucher! Thank you
Claire Clark
GBVery disappointed Very disappointed. Signed up to this card through Totum. I topped up the card and added it to my apple wallet, however, it will not verify. I have contacted customer service and still not had any luck after over a week. I cannot access my money or use my card. I have requested that I have my money returned and a refund on the card fee, or alternatively a plastic card rather than a virtual one, but I am getting no reponse. I will be taking legal advice.
Consumer
GBMissing money Never had an issue using my spree card and tried to top up my Pluxee card today and it said I had insufficient funds in my debit card to top up. I’ve now had £130 pending to Pluxee from my bank account and not showing in my Pluxee card. Can’t find contact details anywhere to speak to someone and I am now not going to be able to pay my bills as my money is missing.
Maggie
GBReally impressed I have recently started a new job and was made aware of the benefits I have access to within a couple of days of joining, and the discounts are absolutely amazing! I have only been using them a couple of weeks and have already saved £35 on a new phone and about £20 on my food shops. I've just received and activated the cashback card I ordered through the website on recommendation of a colleague and I'm super excited to start using that too!
Kenneth Ngai
GBCan't top up, can't use. I have tried multiple methods to try and top up this card since pluxee has taken over, but repeated errors on their system. Annual fee charged anyway. How do I just cancel this thing?