Very disappointed Very disappointed. Signed up to this card through Totum. I topped up the card and added it to my apple wallet, however, it will not verify. I have contacted customer service and still not had any luck after over a week. I cannot access my money or use my card. I have requested that I have my money returned and a refund on the card fee, or alternatively a plastic card rather than a virtual one, but I am getting no reponse. I will be taking legal advice.

efficient and courteous service I had made a silly mistake filling out an online form which resulted in not receiving a "reward" voucher. I filled in the "contact" form on the website. The error was rectified without any queries and I received the voucher the following day. I was VERY impressed with the speed and efficiency of the service and the courtesy of the email which I received from the company's Customer Service department.

Easy cashback and household budgeting Great card, easy to use, getting cashback is seamless and is very useful for big purchases/at Christmas-time etc. I do all my weekly grocery shopping on it and we use it as our family expenses card, paying for meals out and trips away. The majority of my regular cashback comes from my weekly Sainsburys shop.

Great The discounts are great and so easy to purchase via e-voucher or gift card. I have saved money with purchasing gifts for people and myself and trips away. Comes in very handy for Christmas shopping! Thanks

Really good offers via employee access Really good offers via employee access, often much better than other cashback sites. I saved about £30 on a new sofa at Argos, and have also saved on Just Eat and Apple. I would use it more often if some of the discounts were higher, it can be time consuming logging in and buying discount vouchers to save 4% on a £12 takeaway, but it's worth it for larger purchases. I'm grateful that my employer provides this benefit.