Consumer
GBMissing money Never had an issue using my spree card and tried to top up my Pluxee card today and it said I had insufficient funds in my debit card to top up. I’ve now had £130 pending to Pluxee from my bank account and not showing in my Pluxee card. Can’t find contact details anywhere to speak to someone and I am now not going to be able to pay my bills as my money is missing.
Kenneth Ngai
GBCan't top up, can't use. I have tried multiple methods to try and top up this card since pluxee has taken over, but repeated errors on their system. Annual fee charged anyway. How do I just cancel this thing?
Maggie
GBReally impressed I have recently started a new job and was made aware of the benefits I have access to within a couple of days of joining, and the discounts are absolutely amazing! I have only been using them a couple of weeks and have already saved £35 on a new phone and about £20 on my food shops. I've just received and activated the cashback card I ordered through the website on recommendation of a colleague and I'm super excited to start using that too!
Customer
GBAvoid if you are not going to use it regularly. A company that is supposed to help the public sector that profits by it! Expensive for a simple cash-back card, there are a lot of other great ones out there that do not change you for not using your card regularly. The annual fee of £2.99 is ok, but a £5 charge per month for not using it or topping up is extremely steep in my opinion. I checked my account at the weekend to find out I had been charged £12.99 (I have now closed my account). I feel they are making money for doing nothing. Unless you shop regularly and remember to top up your card avoid as it isn't worth it.
Alison
GBVery good experience and a helpful… Very good experience and a helpful person on the end of the line when I couldn't print my voucher! Thank you