Can't top up, can't use. I have tried multiple methods to try and top up this card since pluxee has taken over, but repeated errors on their system. Annual fee charged anyway. How do I just cancel this thing?

Very useful and great discounts Very useful and great discounts. I love using this platform. I usually find retailers that I shop from regularly, which helps me save money!

Avoid if you are not going to use it regularly. A company that is supposed to help the public sector that profits by it! Expensive for a simple cash-back card, there are a lot of other great ones out there that do not change you for not using your card regularly. The annual fee of £2.99 is ok, but a £5 charge per month for not using it or topping up is extremely steep in my opinion. I checked my account at the weekend to find out I had been charged £12.99 (I have now closed my account). I feel they are making money for doing nothing. Unless you shop regularly and remember to top up your card avoid as it isn't worth it.

Excellent Friendly Service The person on the phone was friendly and waited on the call till I had received the email she sent to ensure my issue was sorted

I love the cash back card I love the cash back card - I do all my grocery shopping with it and also use at Boots, Argos etc - it’s so easy