Consumer
GBMissing money Never had an issue using my spree card and tried to top up my Pluxee card today and it said I had insufficient funds in my debit card to top up. I’ve now had £130 pending to Pluxee from my bank account and not showing in my Pluxee card. Can’t find contact details anywhere to speak to someone and I am now not going to be able to pay my bills as my money is missing.
Claire Clark
GBVery disappointed Very disappointed. Signed up to this card through Totum. I topped up the card and added it to my apple wallet, however, it will not verify. I have contacted customer service and still not had any luck after over a week. I cannot access my money or use my card. I have requested that I have my money returned and a refund on the card fee, or alternatively a plastic card rather than a virtual one, but I am getting no reponse. I will be taking legal advice.
Mrs Brown
GBefficient and courteous service I had made a silly mistake filling out an online form which resulted in not receiving a "reward" voucher. I filled in the "contact" form on the website. The error was rectified without any queries and I received the voucher the following day. I was VERY impressed with the speed and efficiency of the service and the courtesy of the email which I received from the company's Customer Service department.
goodybags
GBgreat savimgs available ok the platform (app) might not be perfect but the discounts available are great Pluxee UK today (through my employer) surveyed me to get feedback so it looks like they might be listening to its customers / users I've saved over £400in the last 12 months at a wide variety of high street and on-line retailers. not by changing where I shop, but by buying e-voucher's and then paying either online or in store using the e-voucher
Nicole Walker
GBGreat discounts and so easy to use Really great discounts and so easy to purchase via e-voucher. I have saved money with Carpetright just recently, I got a discount in store and then a further discount with my evoucher! The holiday discounts are also really popular where I work!