Customer
GBAvoid if you are not going to use it regularly. A company that is supposed to help the public sector that profits by it! Expensive for a simple cash-back card, there are a lot of other great ones out there that do not change you for not using your card regularly. The annual fee of £2.99 is ok, but a £5 charge per month for not using it or topping up is extremely steep in my opinion. I checked my account at the weekend to find out I had been charged £12.99 (I have now closed my account). I feel they are making money for doing nothing. Unless you shop regularly and remember to top up your card avoid as it isn't worth it.
Consumer
GBMissing money Never had an issue using my spree card and tried to top up my Pluxee card today and it said I had insufficient funds in my debit card to top up. I’ve now had £130 pending to Pluxee from my bank account and not showing in my Pluxee card. Can’t find contact details anywhere to speak to someone and I am now not going to be able to pay my bills as my money is missing.
Mari Santos
GBI love the cash back card I love the cash back card - I do all my grocery shopping with it and also use at Boots, Argos etc - it’s so easy
Frazer Cronie-Hillier
GBExcellent Friendly Service The person on the phone was friendly and waited on the call till I had received the email she sent to ensure my issue was sorted
Jana
GBReally good offers via employee access Really good offers via employee access, often much better than other cashback sites. I saved about £30 on a new sofa at Argos, and have also saved on Just Eat and Apple. I would use it more often if some of the discounts were higher, it can be time consuming logging in and buying discount vouchers to save 4% on a £12 takeaway, but it's worth it for larger purchases. I'm grateful that my employer provides this benefit.