Consumer
GBMissing money Never had an issue using my spree card and tried to top up my Pluxee card today and it said I had insufficient funds in my debit card to top up. I’ve now had £130 pending to Pluxee from my bank account and not showing in my Pluxee card. Can’t find contact details anywhere to speak to someone and I am now not going to be able to pay my bills as my money is missing.
Claire Clark
GBVery disappointed Very disappointed. Signed up to this card through Totum. I topped up the card and added it to my apple wallet, however, it will not verify. I have contacted customer service and still not had any luck after over a week. I cannot access my money or use my card. I have requested that I have my money returned and a refund on the card fee, or alternatively a plastic card rather than a virtual one, but I am getting no reponse. I will be taking legal advice.
Nicole Walker
GBGreat discounts and so easy to use Really great discounts and so easy to purchase via e-voucher. I have saved money with Carpetright just recently, I got a discount in store and then a further discount with my evoucher! The holiday discounts are also really popular where I work!
Nicola
GBGreat The discounts are great and so easy to purchase via e-voucher or gift card. I have saved money with purchasing gifts for people and myself and trips away. Comes in very handy for Christmas shopping! Thanks
Kenneth Ngai
GBCan't top up, can't use. I have tried multiple methods to try and top up this card since pluxee has taken over, but repeated errors on their system. Annual fee charged anyway. How do I just cancel this thing?