Don't go out with this as your only form of payment. I have had an NHS discounts card for a number of years. Gradually over time the reliability of the card to actually pay is very low. It fail as roughly 1 in 5 times used, won't work contactless or chip and pin. The discounts are reasonable and we persevered for a good while. Told can't continue using card as have retired, bit annoying as I have 38 years NHS service, but to be honest I was going to pack the card up anyway due to unreliability.

Excellent Friendly Service The person on the phone was friendly and waited on the call till I had received the email she sent to ensure my issue was sorted

Easy cashback and household budgeting Great card, easy to use, getting cashback is seamless and is very useful for big purchases/at Christmas-time etc. I do all my weekly grocery shopping on it and we use it as our family expenses card, paying for meals out and trips away. The majority of my regular cashback comes from my weekly Sainsburys shop.

Can't top up, can't use. I have tried multiple methods to try and top up this card since pluxee has taken over, but repeated errors on their system. Annual fee charged anyway. How do I just cancel this thing?

Great The discounts are great and so easy to purchase via e-voucher or gift card. I have saved money with purchasing gifts for people and myself and trips away. Comes in very handy for Christmas shopping! Thanks