Consumer
GBMissing money Never had an issue using my spree card and tried to top up my Pluxee card today and it said I had insufficient funds in my debit card to top up. I’ve now had £130 pending to Pluxee from my bank account and not showing in my Pluxee card. Can’t find contact details anywhere to speak to someone and I am now not going to be able to pay my bills as my money is missing.
Claire Clark
GBVery disappointed Very disappointed. Signed up to this card through Totum. I topped up the card and added it to my apple wallet, however, it will not verify. I have contacted customer service and still not had any luck after over a week. I cannot access my money or use my card. I have requested that I have my money returned and a refund on the card fee, or alternatively a plastic card rather than a virtual one, but I am getting no reponse. I will be taking legal advice.
Kenneth Ngai
GBCan't top up, can't use. I have tried multiple methods to try and top up this card since pluxee has taken over, but repeated errors on their system. Annual fee charged anyway. How do I just cancel this thing?
abhishek gupta
GBGreat option to get Cashback The majority of my regular cashback comes from my weekly Sainsburys shop. Great card with 5% off, easy to use, getting cashback is seamless and is very useful for big purchases/at Christmas-time etc. I do all my weekly grocery shopping on it and we use it as our family expenses card, paying for meals out and trips away.
Malcolm Watts
GBCompany has started sending me spam… Company has started sending me spam marketing emails. The first line has two typos in it so that tells me about their level of professionalism. They use phishing techniques and send spam emails. Avoid!