efficient and courteous service I had made a silly mistake filling out an online form which resulted in not receiving a "reward" voucher. I filled in the "contact" form on the website. The error was rectified without any queries and I received the voucher the following day. I was VERY impressed with the speed and efficiency of the service and the courtesy of the email which I received from the company's Customer Service department.

Missing money Never had an issue using my spree card and tried to top up my Pluxee card today and it said I had insufficient funds in my debit card to top up. I’ve now had £130 pending to Pluxee from my bank account and not showing in my Pluxee card. Can’t find contact details anywhere to speak to someone and I am now not going to be able to pay my bills as my money is missing.

Really good offers via employee access Really good offers via employee access, often much better than other cashback sites. I saved about £30 on a new sofa at Argos, and have also saved on Just Eat and Apple. I would use it more often if some of the discounts were higher, it can be time consuming logging in and buying discount vouchers to save 4% on a £12 takeaway, but it's worth it for larger purchases. I'm grateful that my employer provides this benefit.

Very disappointed Very disappointed. Signed up to this card through Totum. I topped up the card and added it to my apple wallet, however, it will not verify. I have contacted customer service and still not had any luck after over a week. I cannot access my money or use my card. I have requested that I have my money returned and a refund on the card fee, or alternatively a plastic card rather than a virtual one, but I am getting no reponse. I will be taking legal advice.

Advisors very helpful and informative Advisors very helpful and informative. Explained the glitch clearly and concisely. Thank you.