The part came with a large crack across… The part came with a large crack across the bottom of it. We weren’t told the part was damaged when we purchased it. We had our ac guy look at it he says it won’t do any good to install it like that. It could get water in it and cause bigger problems. I’ve sent emails and left voicemails no one has bothered to get back with me.

Placed order on Saturday arrived by Thursday Placed order on Saturday, received items on following Thursday. Parts are OEM and shipped intact. My only detraction is that they notify you as "shipped" when the shipping label is made, which was a day earlier than when it actually shipped. Their price was noticeably lower than others, including Amazon.

Great Service Great Service. Prompt Shipping and item arrived as described and in good condition. Unfortunately, it didn't work for my setup, so I returned it, but PartzStop was very prompt in fulfilling their return and refund policy. I would order from them again in the future.

Received part promptly Received part promptly; however it was wrong model. I contacted them and they quickly sent out correct model and gave me a prepaid label to return the other. I will order this part again as it is much less expensive than buying the OEM filter from our A/C company.

Perfect service Perfect service. Ordered on a weekend; order shipped on a Monday and received by Friday. Couldn't ask for better service.