Emily S
GBThis is a great company! This is a great company! I purchased an acrylic jigsaw puzzle and Canvas Chimp worked with me to get it just right. They are quickly responsive and shipping was fast. It's a beautiful set and the thick pieces are satisfying. We're happy! (And, if you need hints, it comes with a full-size color canvas print that has outlines of the puzzle pieces.)
Julia
GBCustomer Support was very accommodating Customer Support, especially Melvin, were very hands on, making sure I got exactly what I wanted.
Keith Foshee
GBThey play games with shipping charges Got the useless “canned” response below. They play games with shipping charges. Placed a large order and was charged 9.95 shipping. Because I placed first order they gave me a “free” canvas, all I had to pay was shipping. Sounded reasonable, until they jacked shipping up to $12.95 for the ONE “free” item. So free was not free at all, and I learned how these people operate.
Matt L
GBEconomical and Easy to order Easy order process. Good price and quality.
Quentin
GBDamaged canvas resolved I ordered a canvas. Unfortunately, it came damaged. Next, I notified customer service by email and uploaded pictures of the damaged canvas. They resolved the matter by shipping me another canvas (reprint). A few years back, CanvasChamp used to place the 2 hanging brackets on the back edge. Now, they place them upside down further in-between the the canvas. Hopefully, they can go back to the way they used to do it. Anyway, Thanks!