Striving for excellence The ticketing system used for communication can make for confusing order changes/tweaks/approvals since a different employee responds each time. The company as a whole seems to really want to do their best & that's all one can expect. Packing & shipping are spot on!

Customer Support was very accommodating Customer Support, especially Melvin, were very hands on, making sure I got exactly what I wanted.

This is a great company! This is a great company! I purchased an acrylic jigsaw puzzle and Canvas Chimp worked with me to get it just right. They are quickly responsive and shipping was fast. It's a beautiful set and the thick pieces are satisfying. We're happy! (And, if you need hints, it comes with a full-size color canvas print that has outlines of the puzzle pieces.)

They play games with shipping charges Got the useless “canned” response below. They play games with shipping charges. Placed a large order and was charged 9.95 shipping. Because I placed first order they gave me a “free” canvas, all I had to pay was shipping. Sounded reasonable, until they jacked shipping up to $12.95 for the ONE “free” item. So free was not free at all, and I learned how these people operate.

I used Canvas Champ for a canvas 11 X 14… I used Canvas Champ for a canvas mounted 11 X 14 print for my living room and possibly for sale, in the future. The order went smoothly, because it was on a Friday, the print was done on Saturday or Monday then shipped out using the cheapest way. It took 2 days long to arrive than the carrier estimated, but I was in no big hurry anyway, so everything was fine. I liked the print and am happy with the results.