Parcel never arrived Ordered a memorial item for a recently passed family member. It never arrived. After one month of not receiving any shipping confirmation or a valid tracking number on the website I contacted customer support. Initially, they were apologetic and planned to resend it. Then they stated that it had arrived (it has not; we have a ring camera), and that it was too late for me to complain (when previously my order took 1-2 months to arrive). They refuse to contact the delivery company, or amend their error. I feel like I wasted $57 I don’t have, on something that was supposed to be special, just by being patient Absolutely DO NOT RECOMMEND. I believe this service is a scam.

Impressed I had to pay extra to get shipping in 10 days, which was a bit of a bummer. However, I was beyond impressed with the packaging and the quality of the canvases. They were definitely packed with care and my entire box of 20+ canvases was delivered with no damage at all. The mounting includes a back plate for more support for each canvas and I hadn't expected that. Thank you for a great experience!

Economical and Easy to order Easy order process. Good price and quality.

Striving for excellence The ticketing system used for communication can make for confusing order changes/tweaks/approvals since a different employee responds each time. The company as a whole seems to really want to do their best & that's all one can expect. Packing & shipping are spot on!

This is a great company! This is a great company! I purchased an acrylic jigsaw puzzle and Canvas Chimp worked with me to get it just right. They are quickly responsive and shipping was fast. It's a beautiful set and the thick pieces are satisfying. We're happy! (And, if you need hints, it comes with a full-size color canvas print that has outlines of the puzzle pieces.)