Striving for excellence The ticketing system used for communication can make for confusing order changes/tweaks/approvals since a different employee responds each time. The company as a whole seems to really want to do their best & that's all one can expect. Packing & shipping are spot on!

They play games with shipping charges Got the useless “canned” response below. They play games with shipping charges. Placed a large order and was charged 9.95 shipping. Because I placed first order they gave me a “free” canvas, all I had to pay was shipping. Sounded reasonable, until they jacked shipping up to $12.95 for the ONE “free” item. So free was not free at all, and I learned how these people operate.

Customer Support was very accommodating Customer Support, especially Melvin, were very hands on, making sure I got exactly what I wanted.

This is the place you want to order your canvas prints from! I received my canvas prints today and they exceeded my expectations! The color was richer than other competitors and the image was more crisp as well. Their frames are better with an included back panel which is unheard of! They arrived two days earlier than expected to boot! Do not hesitate, know that they will do an excellent job. They are better priced than the others I have ordered from, and the printing is far better. I will be reordering soon

Damaged canvas resolved I ordered a canvas. Unfortunately, it came damaged. Next, I notified customer service by email and uploaded pictures of the damaged canvas. They resolved the matter by shipping me another canvas (reprint). A few years back, CanvasChamp used to place the 2 hanging brackets on the back edge. Now, they place them upside down further in-between the the canvas. Hopefully, they can go back to the way they used to do it. Anyway, Thanks!