Shaun
GBThis is why you always shop in person I bought a duvet cover from Decorlane. The color does not match the color in the photo, the stitching is no where near the quality you would expect for this level of cover, I've seen better stitching quality come from Walmart. Be warned there are no returns, refunds, only kind words and offers to sell you more. You're better off to find a product in a in person store. This shopping experience has more of a feel of a bait and switch scam than a honest business. I am reposting my review here because they are holding my review back from their own website. They are clearly manipulating the reviews on their website and only publish 5 start reviews. You can confirm it yourself, at the time of this posting they have 7, when i purchased it they had 6. My review is still not posted a month later.
Julivie Ebajay
CAThere customer service is fantasticic There customer service is fantastic. I love their product as well.
Jackie Williams
GBPRODUCT DECEPTION I purchased a duvet for my daughter’s birthday. It was the exact COLOR that she wanted based on decor-lane’s online catalog. We opened the package and could not believe how DULL and BLAND the actual color was. I immediately contacted decor lane. This company delayed sending me a address to return the duvet. They wanted me to try their suggestions. After about 3 or 4 request they finally sent me the address. Our disappointment was so great. Please re-read their return policy. Which was another let down. It cost me a little over $70.00 to return the duvet. The worst return policy I have ever experienced.
Jade
IEGood quality 👌 Good quality 👌 Very satisfied with my order. I will definitely order more
Bernadette Flynn
IEI ordered some pictures from Decor Lane… I ordered some pictures from Decor Lane in Nov 22 and as of 10th January 2023 I am still waiting for their arrival. I have emailed their customer service, used their chat line etc but cannot get a response from this company. They are just completely ignoring all emails. I will never use them again. Bernadette, Dublin, Ireland