I ordered some pictures from Decor Lane… I ordered some pictures from Decor Lane in Nov 22 and as of 10th January 2023 I am still waiting for their arrival. I have emailed their customer service, used their chat line etc but cannot get a response from this company. They are just completely ignoring all emails. I will never use them again. Bernadette, Dublin, Ireland

Oh my gosh …. beyond belief service! Oh my gosh! How Great the team is at Decor Lane! Way, way beyond expectations with their quality service… helped me to change and coordinate my order when I realized that I ordered one duvet set with 4 pieces and should have ordered the one with six pieces… then I ordered the down insert and the team worked to coordinate shipping the items… that was awesome.. but wait.. there’s more! I wanted the down topped hotel featherbed topper but the sizes they had would not fit my king mattress… they went to the manufacturer and it’s being custom made just for me! Gave me a discount on top of that too! Wow, wow, just tremendous! Thank you team!

Issue resolved! Excellent customer service! I had an issue with the color of the square accent pillows. The customer service was excellent & sent new pillows with email keeping me up to date. My new Duvet & pillows are absolutely beautiful! Very happy with the whole experience!!

Beautiful, Great Quality, Fast Shipping! I bought this for my client's master bedroom and it's gorgeous. Great quality and super soft, and shipped quickly. The packaging was also beautiful and it was nice to get an extra bag! Definitely will purchase more for future clients. Customer service was also amazing when I had questions on the different bedding set sizes. You won't be disappointed!

I loved the duvet cover and my sham reuse! I loved the duvet cover. Since I didn’t need the pillow shams, I used them to cover the two dining room chairs at ends of the table - love😍!