Valerie Virga-Brown
GBDISHONEST, RUDE, UNRELIABLE OIL COMPANY I ordered fuel last week through casheatingfuel.com and Domino Fuel Was SUPPOSED to deliver it the next morning and according to the email, contact in the morning to set up, verify, delivery. FIRST, they didn't call so I did at 8:30 am. After, the owner HAD to verify my order and call me back, I was told the oil would be Delivered between 9am and 3pm. I told him I would leave the money as I was leaving for work at that time. When coming home after 6pm, the oil was NEVER DELIVERED AND THE Money was still there. I called Domino Fuel and he said the driver was there and there was no money there. I was so angry, as I felt he was calling me a liar. I emailed casheatingfuel.com to complain, they said there was a GPS record of it, which ended up being my neighbors address. I sent 4 follow up emails with Pictures of the money, the envelope, the place where it was left and my horrible experience. BOTH PARTIES, TOLD ME TO GO SOMEWHERE ELSE FOR MY FUEL, didn't even make good on the wrong address being in the GPS, and Never delivered any oil. Domino Fuel was rude, hung up on me AND TOLD ME GO SOMEWHERE ELSE. Now, the next day, coincidentally????, the prices for oil were 30 cents more. I feel like they JUST DIDN'T WANT TO HONOR THE PRICE, $1.67, they listed on my agreement as it was a mistake on their end. 1 WEEK LATER, I GOT OIL from another oil company I've used many times with NO PROBLEMS!! This was after going back and forth with Domino and Cash Heating oil.com for 5 days and having to put diesel in the tank as I ran out of oil in the meantime. Don't USE EITHER COMPANY. HORRIBLE CUSTOMER SERVICE!!!!
Michael Dolan
GBGreat Turnout I initially hired Domino Fuel because they were the closest fuel provider to my destination, but now I hire them because I can trust in their word. They provide quality fuel and show up in a timely manner. I highly recommend them to anyone in an emergency situation or just someone who is looking for a committed fuel company.
Carl Churchill
GBExceptional Customer Service I haven't been using Domino Fuel for more than a year and I'm already leaning towards being a long term customer. They are very thorough and efficient when communicating and delivering. Can't really ask for more than that. I'm satisfied with what they can bring to the table. Hopefully it remains consistent so I can continue to use and recommend them!
Ridy Mendoza
GBThe company is very reliable The company is very reliable, I called to place an order because my tank was empty and they delivered with in an hour as they promise; been using it since then.
TM stewart
GBCAME DURING A SNOWSTORM We used them for oil during a snowstorm when all others say they could not make it up our hill. They were the only ones who showed up and filled out tank with no issues! I would certainly use them again,