Evelyn
GBNo Customer Support I purchased a hat a month ago for my husband for his birthday. We like the hat, but it’s too large. The reason for the negative review is due to the unintuitive exchange process and zero personal customer support. I initiated the exchange process two weeks ago and I am still waiting for a return label or at least a return address. There is no phone number available and no personal customer service. Email responses take about a week and appear to be automated since they do not address my questions.
Customer
GBI received it like 2 or 3 weeks later far to long but the over all quality of the hat was excellent. -
Lyn
GBAfter the initial UPS failure to… After the initial UPS failure to deliver my hat, you guys made it right and I received a great product and I love wearing it.
Julian Mimms
GBI love the hats but I ordered an XL but… I love the hats but I ordered an XL but they sent me a large. I’ve been trying to get this exchanged for about 2 weeks and the communication with them have not been the best experience.
Tara Luzar
GBLove the hat Love the hat! Perfectly shaped and well boxed. Excited to make this a part of my summer wardrobe.