Terrible customer service Services are fine but they are impossible to get in touch with for anything once you are a client — customer service, sales, anything. It's like they get you on board and then go out of their way to pretend you don't exist. It's almost comical the extent to which you're ignored when things go wrong. My banking has gone down twice in five years and both times I had to barrage them with messages and phone calls for days and days before anyone lifted a finger.

SCAMMERS SCAMMERS! Be aware! After they collect all your personal data, driver license, bank statements, etc, they'll send you an email asking for your PayPal LOGIN and PASSWORD! Can you imagine that?!

I needed to switch to a high risk… I needed to switch to a high risk processor after my Shopify payments account was suspended, so I went with EMB. So far everyone at EMB has been incredibly helpful in getting my new merchant accounts up and running, and they were even able to get me approved for $500,000/month right off the bat as a new company, which is really cool - other merchant brokers I have spoken with said they were not able to get me approved for a limit even 1/4 of that. But the thing that makes EMB really shine is their fantastic customer support. Unlike other companies in this space that might ghost you or leave you in the dark, EMB are incredibly helping in resolving any issues that I am having. Payment processing is the backbone of my business, so it’s great to know that EMB is there for me to resolve any issues that might arise down the line. Overall, I highly recommend working with EMB.

Don't think this is a good solution for… Don't think this is a good solution for your business, all the words and the bla bla everything is a lie, 2 month ago i filled my application and no one care, i send a bunch of messages no one answer, if you want to wast your time then choose this company

DO NOT WASTE YOUR TIME As the person with the below review says, the biggest waste of time both this company and Shopify! do not apply with them, I don't even think EMB exist as a company.