Darlene Workcuff
GBI ordered a table on December 26 I ordered a table on December 26, 2023 it said table in stock ship out in 2 to 3 days. I still have not received my table. Unfortunately it’s now saying delivery is January 26, 2024. The same table was at Amazon for less but Amazon said it would ship until early January. If I had ordered through Amazon I would have had it by now. Just hope when or if I receive it it will be worth the wait. My first time ordering from this company think it will be my last. Will do update regarding product again when or if I receive it. If it’s not her by the 26th I’ll go through PayPal to get my money back.
Maryalice Jennings
GBPro-buying Furniture in line Ordering a piece of expensive furniture on line made me apprehensive but the sales at Fredco were more than assuring. My marble dining room table and 6 chairs arrived in perfect condition. The white glove treatment put it together quickly and even moved it twice for me. Exceeded all my expectations
Myriah Velazco
GBFred @ Fredco is the Worst! Fredco is a scam furniture company, delivered 2 broken/defective dining pieces to my home after 2 months...claiming an address problem. Once delivered, and found shattered, I called to advise Fred of Fredco directly of this issue but he avoided any means of contact ....phone calls, emails and main contact number attempts. After 6 months of contact, Fred has not picked up the broken items still sitting in my dining room from May 2022...Fred has not provided a refund or ANY customer service at all! I would never purchase anything from this company again and advise the same to anyone else considering ...
nikki hronis
GBTerrible customerservice This company has terrible customer service and an even worse return policy. They hit you up big for a return shipping label which does not cover the costs of a UPS pick up I just learned. So not only do I have to set up the UPS pick up,I'm hit for an additional $21.85. when I questioned customer service I was told they don't make any money off "that". Guess that's what's important to them. I'd never order from a company who has such little regard for their customers like this outfit.
Jennifer Raley
GBBUYER BEWARE!! BUYER BEWARE!!! THIS COMPANY IS NOT LEGIT. THEY SENT ME THE WRONG CHAIRS AND I HAVE TRIED EVERYTHING, EVEN THE OPTIONS THEY OFFERED IN THE WAY OF RETURN, EXCHANGE OR REPLACE, AND THEY HAVE NOT FOLLOWED THROUGH ON ANY OF THEM. THEY DON'T RESPOND FOR A BIT, THEN SAY THEY'RE GOING TO ALLOW ME TO EXCHANGE THE CHAIRS THEY SENT WITH SOME OFFERED ON THEIR WEBSITE. COME TO FIND OUT, THEY DON'T EVEN HAVE (OR HAVE ACCESS TO) THE CHAIRS THEY ADVERTISE ON THEIR WEBSITE. THEY'VE GONE MIA. THIS HAS BEEN GOING ON FOR MONTHS. AT ONE POINT THE GUY SAID, "IF I CAN FIND SOMEONE TO BUY THE CHAIRS WE'LL GIVE YOU A PORTION OF YOUR MONEY BACK". THAT HASN'T HAPPENED EITHER. I CAN THINK OF NOTHING TO SAY OTHER THAN THEY ARE CRIMINALS WHO MANAGE TO GET AWAY WITH SCAMMING FOLKS.