The best customer service I have ever… The best customer service I have ever had. First I dealt with Brian in sales. He was very helpful, asked questions and made sure I got just what I wanted. Next came shipping, there was a problem with getting a truck in our neighborhood for delivery, the freight line said that they could not deliver the bed. I called back to Brian and told him of the situation and he put me in touch with Doug. Doug check into the problem and call me back and said that he would take care of it. He called the next day and told me it was taken care of and when the bed would arrive. The bed arrived when he said it would and on top of that he called to make sure it did. The next day Doug called again to make sure the bed was set up ok and to make sure we were not having any problems. I have not had this kind of service and follow up in quite a long time. Thank you Brian and Doug

Great idea...bed bad...experience bad Great idea...bed bad! I was hoping this be the"bed of my dreams." Started off OK as Select a Bed does their best in sales... of course to sell the most expensive. Bed in box came finally after many more weeks than advised. It came with no directions but not hard to set up. However, had problem with one of the chambers of air and the only means of communication was customer service. Customer service does it all.I basically was made to feel like an idiot because of problem which was a decrease of air. Made calls weekly and each time had to run thru connections of hoses. Needless to say the bed went back and I went to my original air bed of Sleep Number. Then scratched my head why I left Sleep Number!! I meant to review this right after experience but put off... very sorry because I hope this helps people with their selection. Though Sleep Number is pricer... WHOLE experience much better!!

Updated review: Mgr took care of my issue I am editing my review as a Manager contacted me and corrected our issue. I told him that the rest of our experience was great in all facets. And although the bed did not work for our needs, I would still be recommending the Air Pedic 850 and Select a Bed. I was anxious ordering an expensive bed online but everything was great and so easy. From the research I did before hand, I truly believe Air Pedic is superior in quality to Sleep Number but they do not have the brand name and all the advertising and stores to pay for. It compared favorably to SN in every category I looked at. My advice would be if you and your sleeping partner need different mattress firmness levels, definitely try this. And get the cooling system.

Follow-up from my first review Follow-up from my first review. We received the bed a week or so ago and couldn’t be more pleased. It’s by far the best bed I have every experienced. The shipping process was quick and easy and everyone communicated with us promptly. Our experience with Air Pedic and Selectabed has been wonderful from start to finish.

Great mattress and great to work with. We bought our mattress a few months ago to replace a traditional mattress. My chiropractor had recommended that I get something adjustable because of my back issues. After researching different options I decided to try the Air-Pedic 800. I was a bit apprehensive because the company did not have any local stores I could visit, but because I liked the design of the mattress and the longevity of the company, I decided to give them a try. My experience so far has been great. I did initially have an issue with a bad pump and a leaky air bladder, but I contacted the company and they sent me replacements right away. Because of my bad back and the fact that I am a hot sleeper, I am more difficult to fit for a mattress. The issues I have are more around comfort and cooling, so I opted to buy the Air Flow Transfer system. I wasn't sure if that was merely a marketing gimmick or if it really worked. Air-Pedic has been very easy to work with in customizing the mattress to my satisfaction. In the process of trying different foams it disrupted the Air Flow Transfer system which made it hot to sleep on. Once the foam layers were configured keeping the air channels in mind, there was a noticeable difference in cooling. I am still trying to find the right settings for me, but I would definitely suggest that you look at this mattress.