The best customer service I have ever… The best customer service I have ever had. First I dealt with Brian in sales. He was very helpful, asked questions and made sure I got just what I wanted. Next came shipping, there was a problem with getting a truck in our neighborhood for delivery, the freight line said that they could not deliver the bed. I called back to Brian and told him of the situation and he put me in touch with Doug. Doug check into the problem and call me back and said that he would take care of it. He called the next day and told me it was taken care of and when the bed would arrive. The bed arrived when he said it would and on top of that he called to make sure it did. The next day Doug called again to make sure the bed was set up ok and to make sure we were not having any problems. I have not had this kind of service and follow up in quite a long time. Thank you Brian and Doug

Great idea...bed bad...experience bad Great idea...bed bad! I was hoping this be the"bed of my dreams." Started off OK as Select a Bed does their best in sales... of course to sell the most expensive. Bed in box came finally after many more weeks than advised. It came with no directions but not hard to set up. However, had problem with one of the chambers of air and the only means of communication was customer service. Customer service does it all.I basically was made to feel like an idiot because of problem which was a decrease of air. Made calls weekly and each time had to run thru connections of hoses. Needless to say the bed went back and I went to my original air bed of Sleep Number. Then scratched my head why I left Sleep Number!! I meant to review this right after experience but put off... very sorry because I hope this helps people with their selection. Though Sleep Number is pricer... WHOLE experience much better!!

Strong chemical smell I received my airpedic bed in April, as soon as we took it out of the boxes, the smell of chemicals hit you in the face! When I called the company they said to just open windows to air it out, probably just “glue” smell. It smelled like petroleum so pungent! It took several weeks to diminish. Oddly, I started getting lung and nasal congestion within days of sleeping on it. I have now not felt well for 11 weeks, we just put two and two together last night after talking to a mattress specialist . The timeline of my illness, so we removed the bed from house and I will be returning it, pray I start feeling better. I lost my smell at the beginning of June with all the nasal congestion I’ve had, the people helping to remove the bed said it still smelled of chemicals.

So Worth the Wait! My wife and I ordered a 600 series split top Eastern King Airpedic bed. Our only minor con was that due to supply chain issues at the time it took a little longer to arrive than expected. That being said, it was very worth the wait. During that time Brian at Select a bed in CA kept us up to date with our order. Our transport to the East coast and install went very well and on time. We have loved the bed from the first night. My wife loves the bed's head and leg angle adjustments and vibration option. My favorite part is that I do not feel my wife tossing and turning at night. I can't remember getting such long stretches of sleep night after night. I sleep 90% of the time on my left side and have no discomfort on the left side in the morning. Not bad for a 60 year old. The mattress, bases and remotes all came preset and are of high quality. Everything was plug and play.

NOT a good experience for a new… NOT a good experience for a new customer!!! Called regarding a Air-Pedic bed and was told that everyone was in a meeting and will get a call back in 45mins. NO RESPONSE for 4hrs. At which point I called again and was put on hold while they tried to find a Sleep-Expert and was told everyone was busy to take the call! All sleep experts were Sleeping??? Well if it is going to take a 1+ days to give some information and potentially take my order, I shudder to think what the Customer Service will be like after one buys the mattress!! I guess I will spend my money elsewere. I still need a mattress.