Mark Bergin
GBSo Worth the Wait! My wife and I ordered a 600 series split top Eastern King Airpedic bed. Our only minor con was that due to supply chain issues at the time it took a little longer to arrive than expected. That being said, it was very worth the wait. During that time Brian at Select a bed in CA kept us up to date with our order. Our transport to the East coast and install went very well and on time. We have loved the bed from the first night. My wife loves the bed's head and leg angle adjustments and vibration option. My favorite part is that I do not feel my wife tossing and turning at night. I can't remember getting such long stretches of sleep night after night. I sleep 90% of the time on my left side and have no discomfort on the left side in the morning. Not bad for a 60 year old. The mattress, bases and remotes all came preset and are of high quality. Everything was plug and play.
John Meyer
GBThe best customer service I have ever… The best customer service I have ever had. First I dealt with Brian in sales. He was very helpful, asked questions and made sure I got just what I wanted. Next came shipping, there was a problem with getting a truck in our neighborhood for delivery, the freight line said that they could not deliver the bed. I called back to Brian and told him of the situation and he put me in touch with Doug. Doug check into the problem and call me back and said that he would take care of it. He called the next day and told me it was taken care of and when the bed would arrive. The bed arrived when he said it would and on top of that he called to make sure it did. The next day Doug called again to make sure the bed was set up ok and to make sure we were not having any problems. I have not had this kind of service and follow up in quite a long time. Thank you Brian and Doug
Steve K
GBGreat mattress and great to work with. We bought our mattress a few months ago to replace a traditional mattress. My chiropractor had recommended that I get something adjustable because of my back issues. After researching different options I decided to try the Air-Pedic 800. I was a bit apprehensive because the company did not have any local stores I could visit, but because I liked the design of the mattress and the longevity of the company, I decided to give them a try. My experience so far has been great. I did initially have an issue with a bad pump and a leaky air bladder, but I contacted the company and they sent me replacements right away. Because of my bad back and the fact that I am a hot sleeper, I am more difficult to fit for a mattress. The issues I have are more around comfort and cooling, so I opted to buy the Air Flow Transfer system. I wasn't sure if that was merely a marketing gimmick or if it really worked. Air-Pedic has been very easy to work with in customizing the mattress to my satisfaction. In the process of trying different foams it disrupted the Air Flow Transfer system which made it hot to sleep on. Once the foam layers were configured keeping the air channels in mind, there was a noticeable difference in cooling. I am still trying to find the right settings for me, but I would definitely suggest that you look at this mattress.
Valerie
GBStrong chemical smell I received my airpedic bed in April, as soon as we took it out of the boxes, the smell of chemicals hit you in the face! When I called the company they said to just open windows to air it out, probably just “glue” smell. It smelled like petroleum so pungent! It took several weeks to diminish. Oddly, I started getting lung and nasal congestion within days of sleeping on it. I have now not felt well for 11 weeks, we just put two and two together last night after talking to a mattress specialist . The timeline of my illness, so we removed the bed from house and I will be returning it, pray I start feeling better. I lost my smell at the beginning of June with all the nasal congestion I’ve had, the people helping to remove the bed said it still smelled of chemicals.