Heather
JPVery satisfied, would buy again Purchased an outdoor water feature for my backyard remodel (2nd time buying from this company). Customer service was amazing from start to finish. Received color samples to help narrow down my color choice. Fountain arrived 2 weeks after purchasing and it was pretty straightforward for me and a couple neighbors to assemble. Would recommend ordering your fountain from here.
Nathan C
GBVery helpful staff Very helpful staff. I received our fountain fairly quickly. It had a small piece damaged because of shipping but Soothing Company was very quick to fix the issue. I would recommend this company if you are looking to purchase an indoor fountain.
Cathy Stitt
GB$1000 product was not what was represented, had to pay shippping to return and refund was only $600! Will never shop there again. My daughter wanted an outdoor fountain and I found this site and suggested she choose one for her birthday. We were both excited. Once she assembled it, she realized it would only produce a slight gurgle of water, nothing like the magnificent flow water represented in the photos. I paid $1000 for it, she paid the $200 shipping to return it, and the company only refunded $600. This was an online shopping disaster.
Vicki Stephens-Jackson
GBI ordered the Whispering Creek Slate… I ordered the Whispering Creek Slate wall foundation. Absolutely beautiful to the eye, but horrible on the wall!! ALL YOU HEAR IS THE VIBRATING PUMP. No matter how many times I tried to buffer with the foam they sent me, which did not work.!; NO matter if the pump was on the LOWEST setting. It did and has not served the purpose I desired. I was seeking a water wall fountain that would seem as though I was lying on the ground next to a creek or river. IT WILL ONLY BE AWESOME IN A VERY LARGE SPACE, THAT OTHERS SOUNDS MIGHT, AND I MEAN MIGHT BUFFER THE VIBRATION. FOR ONE TO SPEND 5 HUNDRED DOLLARS AND GET THIS, WALL OVERALL VERY DISAPPOINTING AND I FEEL AS THOUGH I WAS TAKEN BY ONLINE FAIRY TALES. NO WHISPERING CREEK WATER FOUNDATION HERE. VERY IRRITATING NOISE FOR A MEDITATION ROOM
Donna Moon
GBNothing but Pleased I purchased a fountain from Soothing Company for my lani, I received the item in record time and was very pleased that it was exactly as the discription had discribed the product. The pump was missing from the order so I called Customer Service who was courteous and responsive. The pump arrived two days later and the fountain is simply beautiful and a conversation piece from all who visit. I would highly recommend this company for any future needs.