Scam The product came late. It was the wrong size. It had no label attached to the sweater. When shipping notice came, the first note was that the item had just left China and was in route. I requested to return item. They would not send a return label. They wanted pictures of the front and back of sweater, the label on the product (which didn't exist) and picture of shipping label. Once done, they wrote back and said I would have to mail back on my dime and since it was an international return it would be expensive and suggested I keep the unwearable sweater and buy another in a larger size ( even though I told them it was too large ?) and they would give me 10% off. As if I would order anything from them again.

Poor customer service, no follow up with error in personalization I was happy with the quality of the blanket, but the name personalization was incorrect. I received a blanket with the name Elizabeth for my daughter named Layla. I emailed the company up to 6 times with no reply in regards to correction. But I did however receive 3 separate emails asking me to review and rate the product. Very disappointed.

Wrong order and no response from… Wrong order and no response from customer service

Wrong delivery Wrong delivery. Instead getting the heyhey Christmas sweatshirt...I end up getting a different sweatshirt that I've never oder

The product is excellent The product is excellent. The double label for this order caused me a lot of concern. No reply was given to my inquiry. I might suggest extra effort be made to get labels correct and reply to your customer when an issue is made.