We ordered a dog heating pad on the… We ordered a dog heating pad on the 10th of March. On the 31st of March I sent them an email telling them we had not received nor had any communication from them other than the order confirmation okay. I was told It was on its way. Today it is Cinco de Mayo and I still have not received it nor had any communication since the last time they told me it was on the way. I am seriously doubting that this company is even a reputable company and I will be contacting the Better Business Bureau and the consumer affairs about this company. If you want something buy it somewhere else.

This pet water fountain is definitely… This pet water fountain is definitely worth five stars, it was easy to put together and my cats absolutely love it.

Toozey has a huge selection of excellent pet products. Toozey has a very informative website. The ordering and delivery process was top notch. I am so glad a co-worker recommended this company to me.

Not the best Customer Service This has nothing to do with product quality. I give poor rating b/c of the return policy which says 14 days, but when I contacted them upon receiving item b/c I no longer needed it and wanted to return, two different people replied with two different responses. One tried to negotiate an offer with me for 1/2 my money as refund, which wasn’t stated as an option in their policy online and the other one said okay but I had to bear the cost to return. I was okay bearing the cost of return but not negotiating a refund total. Not a very customer friendly experience with two different stories being communicated sad to say.

We were able to get the beautiful house… We were able to get the beautiful house ready to be occupied by our dear little chihuahua and she loves it! Such a cute house!