Toozey has a huge selection of excellent pet products. Toozey has a very informative website. The ordering and delivery process was top notch. I am so glad a co-worker recommended this company to me.

Not the best Customer Service This has nothing to do with product quality. I give poor rating b/c of the return policy which says 14 days, but when I contacted them upon receiving item b/c I no longer needed it and wanted to return, two different people replied with two different responses. One tried to negotiate an offer with me for 1/2 my money as refund, which wasn’t stated as an option in their policy online and the other one said okay but I had to bear the cost to return. I was okay bearing the cost of return but not negotiating a refund total. Not a very customer friendly experience with two different stories being communicated sad to say.

This pet water fountain is definitely… This pet water fountain is definitely worth five stars, it was easy to put together and my cats absolutely love it.

Color description is confusing Color description is confusing. I ordered a “grey” pet house and got a red one with a grey roof. When I contacted customer service thinking they sent a red one by mistake, they said it was correct because the roof was grey. However, customer service was prompt and my cat likes the house even though the bright red house doesn’t look nice on my porch.

Excellent product My cat only eats dry food so he's supposed to drink plenty of water. He has three water bowls, but someone suggested getting him a water fountain. I was hesitant at first because I wasn't sure how he would react. I need not have worried. He started using it right away, not only to drink; he also likes to play with the water jets, sticking his paws in the water and then licking them. I'm really glad I purchased this product.