Love the company & the products Love the company & the products When I needed help with my order, they responded right away & it was shipped within just a couple of days. I love the navigator backpack, it's super high quality very comfortable for me & my cat. I will definitely purchase from them again.

Navigator review I've been using the navigator cat backpack for a week now and both myself and my cat are loving it. Storage for a couple water bottles (or coffee and water 🙂). More storage on the other side and inside. I also found a good spot to mount an action camera for in bag footage of our travels. My 5 month old kitten Naya did manage to jump out and dangle one or twice from her harness but I think she's learned already not to do that. With both the top and front mesh open Naya gets to look at the world and sometimes reach out and touch things. The only minor issue is inside leash length. I wish the two leashes were in different spots (one at the top and one at bottom of inside the bag). Just so you have more variation with leash lengths. I also have the fat cat backpack but have yet to try it. Will probably be hard to decide between the two on which one to keep.

The Navigator and The Boop Coop We bought The Navigator and The Boop Coop. Both really well made products. As soon as you open them you can tell that it’s been made well and they’re both very sturdy. The navigator is great for carrying one of our cats on a walk, and the Boop Coop is perfect for vet trips (so our two boys can stay together for moral support). I found it so hard to find a carrier that fits two cats, but the Boop Coop is the perfect fit. It’s also nice and tall, which gives them enough space to sit up if they want to. It also has attachments for their harnesses. We’ve even had comments on how good it looks in the vet waiting room!

BEWARE: NO MONEY BACK I purchased several cat harnesses after reading lots of reviews, but when they came and we tried them on it wasn't a good fit. I went to make a return and get my money back only to find out this company doesn't offer true returns, only store credit. Not to mention I accidently ordered two sets of their cat beds. So now I'm stuck with hundreds of dollars of store credit that I don't know if I'll be using. It's absolutely ridiculous.

Great Company and Great Products I have a couple of products I've bought from them ranging from their harnesses to backpacks to collars. I have also talked to their customer support on a couple items and they've been nothing but informative and helpful. Their products are great quality and have been able to handle my cats even biting at them when they first started wearing them. The backpack I have that can hold two cats has many wonderful features that I've enjoyed for hiking or even taking them to the vet. Working with customer support and returns has been easy too, as I was struggling to find a harness that fit my cat because she was in-between sizes. They were helpful and I finally figured out which harness size to choose and how to adjust it. Overall the company has been wonderful to deal with and produces quality stuff. I'll continue to be a loyal customer as long as they maintain their quality and wonderful support.