Rolland Lucas
GBThe unit itself and staff were all… The unit itself and staff were all great. However I drove over an hour to pickup the unit myself and was still charged for shipping. I think that it’s miss-stated as shipping but is likely some other fee. Either way it was significant and unexpected.
Ted Showalter
GBI ordered a goodman 5 ton split heat… I ordered a goodman 5 ton split heat pump unit and 12000 btu mitsubishi heat pump minisplit. was told they would be here last Friday or Monday which was yesterday and then when I called today to check on Mike said they had just been shipped from the warehouse today. Mike went on to say they have issues shipping unit on time and doesn't know why they don't fix the issue. So buyer beware about what they tell you and I haven't even gotten my units yet so hoping nothing is wrong with them. But I will not be ordering from them again due to shipping issue that they make you pay extra to get.
Falon Gray
GBPackage unit. Ordered a package unit. Salesman very helpful & made sure I was ordering what I needed. Installed & works great. Had an issue with heater wiring , called & the issued was taken care of. Price was good too. Thank you !
PATRICIA
CAVery happy with my experience with… Very happy with my experience with Budget Heating and Air Conditioning. Just one point: I live in Canada, and shipping via UPS was very expensive. I would have liked the option of choosing a less expensive shipping method, maybe USPS?
Larry Sirk
GBI was a little leery of ordering online Items arrived in good condition. The prices were unmatched. Especially appreciated the call from Fred in shipping before it left the warehouse.