Great customer service and product Great customer service and product. The representative was quite helpful in communicating about the jacket and I greatly appreciated the calls to understand the issues and next steps on the return process. thank you for an excellent service and I will certainly be coming back to shop here.

Well made jackets I wanted to write this review because I had such a nice experience with USA Leather Jacket’s customer service. The jackets I ordered were nicely made but the material didn’t work for me. I had to return them and I received a full refund with a voucher for future orders. I was very impressed.

Customer service is amazing! Their customer service is simply amazing! The jacket I bought was too small in the waist. I requested a return. They asked for me to provide a picture of where it did not fit. I did and within hours was refunded and told that I could keep the jacket and gift to someone! Who does this? $120.00 jacket?

Great customer service! Ordered a suit for a wedding at the beginning of May. From what I understand, a few of the other guys' suits were fine fit-wise. With the first measurements I sent, we got the suit within a reasonable amount of time, but it did not fit. The customer service was superb. They responded right away and told me what I needed to do to get another suit. I sent their required measurements, along with several others as my son has a long torso and long arms. We received a new suit within a reasonable amount of time. The pants are a little big and the arms of the jacket are still a little shorter than they should be, but it will work. Throughout the entire process, their responses, via email, were impressive and they were very helpful! I was also told to donate the first suit, which I will be happy to do!

I ordered a tuxedo and I was very pleased… I ordered a tuxedo and I was very pleased with the price and quality of the suit. I had to exchange the pants for a larger size and I was very pleased with the response time and customer service I received. The suits seem to run as slim fitting, but give a nice tailored look at an affordable price point. Give em a try!