Ordered 1 item on 8 Dec 2023 Ordered 1 item on 8 Dec 2023. It is now 17 Jan 2024 and have not received my order. Have emailed the vendor multiple occasions for a status update, received replies stating the order would be shipped soon and they would send my tracking information in a few days. That never happened. Upon one of the recent email follow-ups I sent, they replied stating the item.has been shipped, yet did not give me the tracking information. I asked for a reason why this order is taking such an unreasonable amount of time to be delivered, but no response. I have notified them by email to provide the tracking information for my order. If I again receive no response nor my item, I will take the legal measures against this company. Warning to consumers: avoid making any purchases from this company. [UPDATE]: Finally received order but item was not correct. Received item that was not the product that was advertised or that I selected. Contacted Seller again via email to notify that I want my full refund and to be provided the steps for returning the item. They attempted to negotiate stating that would provide a 40% refund if I kept the item. I replied with declination of the offer due to not wanting the incorrect item, and that I was needing the steps for returning the item to get my money back. Making a purchase from this seller was a huge mistake. Many red flags after the initial purchase. Consumers beware.

NOT A TRANSPARENT VENDOR… RUN, DON’T BUY, Website stated that if it was ordered before Dec10th that it would arrive before Christmas. Well it didn’t and tried to contact to return it . Did not reply and send folllow email. Many apologies and finally received the notification to return to Johannesburg South Africa yet their place of business states that they are in CA. This so wrong and disputing the charge DO NOT ORDER ANYTHING FROM THESE PEOPLE! Their website should state exactly where the product is shipping from in order to make an informative decision prior to making the commitment to spend our hard working money!

swindler,escroc ,estafadores they never answer to customer emails.the products are really bad.if you ask for a refund the ask you to send back the jacket to dubai.the price from europe to dubai is more then the price of the jackets.they are swindler Son estafadores no teneis que comprar nada a esta tienda

Paid for a leather jacket on the 14th… Paid for a leather jacket on the 14th April and delivered to the UK 21st and the jackets is exactly what I ordered fast and efficient service although I did email them a few times no replies but to be honest starjackets.com came through

Perfect ! Very good quality, perfectly with the size and fast to receive! Thank’s very much Jeff