Listened and executed I ordered the Dahlia, they called the next business day to let me know there was an issue with inventory. They offered me options and delivery was a call and set up within 10minutes. No pressure sales in the store, had my preferences stored since I had visited before. In store communication and customer service was great!

Heart felt greeting Heart felt greeting. We discussed my budget and bed type. Spent lengthy time trying various beds and showing adjustable frame capabilities! Explaining differences in coils, materials and non toxic fabrics. Warranty for bed and frame & old bedding removal policies explained. Set up a delivery date 6/13. Can’t wait to sleep on my Urban Mattress. Ken went over everything patiently and perfectly while also assisting new customers. Thank you Ken !!!

After one night on this bed... After one night on this bed, I can say it was a delight! Can't wait to fully adjust. The team who brought it in and set it up did a great job, were fastidious, and did well getting it in (tight turns). The only bad thing was the sheets we also ordered 2 weeks ago when we purchased the mattress are "on backorder". No heads up (which is why this isn't a "5"), which would have been nice to be able to plan how we would sleep on it our first night. There is very little "aroma" from the mattress, which is what we had hoped for (one of us is sensitive to strong aroma, especially chemically ones). The mattress cover was helpful in suppressing that last, lingering bit.

I can tell that spending one night in… I can tell that spending one night in this bed was delightful! I'm eager to adapt completely. The crew that carried it in and assembled it did an excellent job, was meticulous, and handled the tight curves with ease. The only negative aspect was that the sheets we also ordered when we bought the mattress two weeks ago are "backordered." It would have been good to be able to plan how we would sleep on it our first night, but there was no heads up, which is why this isn't a "5". We had hoped for a big "aroma" from the mattress, but there isn't much of one (one of us is sensitive to strong scents, especially chemical ones). The mattress cover assisted in reducing

I rarely get deliveries early but I did… I rarely get deliveries early but I did this time. It was fast and easy, and the delivery men were very friendly. The mattresses are just what we were wanting.