All I could ask for and more than I expect I've had the pleasure of working with NewLighting.com on a few occassions. Many required one on one assistance by phone at some point. Each person was helpful, pleasant and did exactly what they said they'd do when they said they'd do it, sometimes sooner. They had what I needed when I needed it and at the price I needed. Not much more I can ask for and more than I expect these days.

Good Communication When I placed my most recent order, I was informed promptly that you were moving to a new location, and because of that, it may take a few extra days to ship my order. Despite this, the order came quickly and well packaged. Thank you for the good communication!

Always a Great Experience I've loved purchasing through New Lighting. All of the orders have come in incredibly quickly, and the one-on-one emails you get after purchasing make the customer service feel amazing! It's also great to have the flat shipping rate, as that's something I haven't ever seen from any other retailer.

Funny that you would ask me to do a… Funny that you would ask me to do a review for a product I ordered a month ago but still haven't received. I also got no notifucation from the company that the product was delayed. Only after I called did anyone call me back to explain that it's on a slow boat from China. It wqas also interesting to get email from NewLighting with a USED Lighting web address/return email address. I haven't received my order yet but I'm sure not impressed so far. And oh yeah, they debited my account for the order immediately after receiving the order instead of the much more common business practice of debiting my account once it has shipped.

Good Customer Service and good products We needed pink gel filters to light up Murrieta City Hall for Breast Cancer Awareness Month. Becky helped us with a color sample book to choose the correct colors. We ordered twice so far and both orders were shipped promptly and we were sent tracking info. The city was very happy with the results and are now ordering purple to celebrate SAFE week.