Stacey
GBAfter receiving our first mirror order… After receiving our first order completely damaged by the shipping process, I contacted customer service for assistance. Shawie M. went above and beyond to remediate the issue and we are very satisfied with the replacement mirrors. Thank you Shawie for your excellent care and customer service to resolving our issue.
Irma R
GBI selected a 60 x 30 framed mirror for… I selected a 60 x 30 framed mirror for my vanity, carefully considering the frame style's compatibility with my faucet. Aware that the space between the faucet and the mirror couldn't exceed 2 1/2 inches, I ordered multiple samples, but none arrived. After contacting Mirror Lot, they informed me that my order hadn't been received. Upon reordering, the samples still failed to materialize. When I spoke with a Mirror Lot representative, they provided the inch measurements for the options I was considering. I specifically needed to ascertain how far the mirror would extend from the wall towards my vanity, a figure not readily available on their website. However, upon arrival, the frame measured 3 1/4 inches instead of the 2 1/2 inches I required. Frustrated by the inability to place my order online due to the missing samples, I resorted to ordering over the phone. Although the mirror itself is beautiful, it didn't meet my expectations. My husband and I were forced to adapt by adjusting the positioning of our vanity lights and mounting the mirror higher than anticipated. I find the company's handling of sample orders and discrepancies in their posted dimensions disappointing.
Vickie Kidd
GBToday i received my Walnut custom built… Today i received my Walnut custom built table. We are thrilled with the very well built construction and the wood is beautiful. I would like to post a couple photos of how beautiful it is. I would rate this table as excellent and recommend this company to anyone looking for a custom table. Vickie
NayB
GBIncredible quality and resolved a shipping damage issue immediately The frame itself is incredibly substantial and exceeded expectations. The mirror glass is great quality, as in there is a difference versus going to a cheap store and buying your mirror glass there. These will make you want to buy more!
Michelle Moline
GBAs you know one mirror came broken As you know one mirror came broken. The customer service that we got when we notified you was the best I could have imagined. The process was so easy and our replacement came in perfect shape. The replacement came faster than the originals. Thank you for the amazing mirrors and the great. fast, and easy customer service.