A fun and nice experience browsing… A fun and nice experience browsing through the site. Well organized and fairly easy to comparative shop. Contacts with customer service was pleasant and very knowledgeable of products. Offered worthy advice. Hope to expect same quality service throughout order process. Looking forward to receiving my patio set. Thanks.

I was placing my order online I was placing my order online, but had a question regarding availability. I called the 800# at 4:25PM. Closing time on their website is 4:30PM. A very pleasant gentleman answered my question and shared additional information. He then offered to complete my order over the phone. The benefit of FREE SHIPPING outweighs any additional % off I might have found anywhere else. This was a very pleasant experience,like talking to a friend I just met.

Purchased a replacement for a table… Purchased a replacement for a table purchased around 25 years ago. It spent the last ten years with no protection from Northern weather and finally started to go. Two chairs purchased at the same are under an outdoor roof and doing fine. Happy to find the same style is still available.

Excellent customer service!!! Excellent customer service!!! One piece of our order didn’t arrive with the rest. According to their records it was shipped, but somehow it never made it here. I spoke with a super nice representative and they promptly (and I mean PROMPTLY) sent a replacement. We recently bought a fixer-upper home and more often than not we’ve had problems with customer service. It’s so refreshing to work with a company that does the right thing!!!

ordering all fooked up ordering all fooked up wouldn't allow different shipping and billing addresses had me reviewing the order AFTER it was already placed tele help was absolutely worthless business hours for online orders should be different than in-store hours -- pick a different century to do business in The reply I got from the company after 1st post of this was idiotic. Absolute nonsense. After this fiasco I found the same product from another seller for $160 less.