Excellent customer service Excellent customer service, good prices, and fast shipping... Will be shopping here in the future as well!

Excellent Excellent. Michelle is outstanding. I purchased a product a few weeks back. And Michelle did her best so I can pick up the unit for an event at home that weekend. The Napoleon grill also is top notch.

Awesome company to work with By far got the best deal on the internet for a grill. Ordered the item which was delivered by freight and received it in one week from Chicago. Received item in excellent condition and received a small gift of 3 hot sauces included with my order. From one vet to another, I really appreciate the customer service. Definitely buy from these guys, you won’t regret it!

The Napoleon F365 (propane) grill is …well-built and sturdy! The Napoleon F365 (propane) grill was recommended by a friend as well as BBQ Authority for the purchase. No Tax and free shipping was a plus for me. When I placed the order, the rep said it was on back order but they’d do their best to get me one asap. 10 days later it was delivered boxed and palletized right to my garage. I put it together the next day and quickly realized it was a well-made grill. The instructions could have been drawn a little clearer but if one takes their time, you’ll get through it ok. I haven’t “seasoned” it yet because of continuous rain but this appears web a straight-forward process. I believe you’ll be very happy with this grill…the drip pan and tray are designed for easy removal and cleaning.

Fast shipping Fast shipping! Item was a promised!