The hardware included with the chairs… The hardware included with the chairs were incorrect. I emailed the service desk and received a very quick response by email My attempt to contact someone by phone was useless as I never got an answer only response that phone was unavailable I tried maybe three times to reach someone on the phone. But as I indicated earlier , I received a very quick email response. I have yet to receive replacement product so I hope the replacement is correct

Great experience nice app -

Took a chance & couldn’t be happier. I had never heard of Duhome, but took a chance and ordered 8 chairs from them. Price was excellent plus I found a coupon. The chairs arrived in just a few days , were well packaged and are so well made and very sturdy. I have already shared my experience with several friends.

Good chairs bad customer service Good chairs, bad customer service. I ordered two chairs. One was defect, they promised to replace it within a few days, but then nothing happened. Now 2 months later I am still trying to get that promised replacement and its always the same. I write an email I get the feedback that its in progress and then nothing happens.

Quality is beyond anything you can view on line. Service was quick, product arrived in a short period of time. To say it met my expections is beyond great. My ottoman is gorgeous and made of great quality. I would definetly recommend Duhome, Inc for any of your decorating needs.. I'm certainly going to order another ottoman soon.