Quality is beyond anything you can view on line. Service was quick, product arrived in a short period of time. To say it met my expections is beyond great. My ottoman is gorgeous and made of great quality. I would definetly recommend Duhome, Inc for any of your decorating needs.. I'm certainly going to order another ottoman soon.

The only reason I can't give a 5-star rating... One of the set of 2 chairs I ordered was unusable due to the holes being misaligned where the legs attached. That's why I didn't rate 5 stars. However, customer service was prompt and courteous and worked with me to resolve the issue in a very timely manner. If I receive my replacement chair as promised, I will not hesitate to order from them again and to recommend to others.

Fixed my issue Foreign company not easily reachable. Package damaged in delivery. Can only be seemingly returned in said damaged package. Goods received damaged. I need a refund basically. Changed rating since when I did get a hold of them they were super nice and responsive*

Very fast delivery Very fast delivery. We already had 4 of these chairs and because they are so comfortable we had to have one more at the small desk in our kitchen. Also the price was very reasonable. It is nice to have a chair that swivels so you can talk or watch television between the kitchen and family room.

The hardware included with the chairs… The hardware included with the chairs were incorrect. I emailed the service desk and received a very quick response by email My attempt to contact someone by phone was useless as I never got an answer only response that phone was unavailable I tried maybe three times to reach someone on the phone. But as I indicated earlier , I received a very quick email response. I have yet to receive replacement product so I hope the replacement is correct