Horrible Delivery Experience...Again! My purchase arrived earlier than requested, Chairish Private Client assured me that delivery would not take place before I arrived home from an international trip. The seller disregarded my request and shipped the large item anyway, I had to manage the delivery via ring doorbell camera in the middle of the night while on vacation, the item was left outside until I returned home. Chairish delivery system is not worth the outrageous fee, items do not come wrapped or protected, merchandise is covered with worn mover's blankets, typically the blanket is removed and your item is left out to brave the elements if you're not there to receive the delivery. The delivery driver insisted on leaving the item. Chairish you should be doing and can do better at delivery than this!

Good new customer experience. The experience was good. The furniture was as described and arrived sooner than expected. The only areas where it could have been better was to allow direct communication with the seller through the platform like eBay. The communication on the shipping progress could have been better. It arrived sooner than expected. However having tracking info like eBay would have been helpful.

1st time user I haven't used an online reseller before, and had questions. Chairish's customer got back to me very quickly. The sale went through smoothly, but I had some confidence that Chairish would be helpful if there had been any snags.

Exactly as expected My purchase was shipped extremely promptly. I would encourage the seller to have the outside of the box stamped "FRAGILE" because my purchase was a very breakable porcelain item and the box either tumbled or was tossed out the back of the truck. Thankfully, it was well packed and was not damaged.

Excellent items and excellent customer service The web site is easy to use and very accurate in calculations, etc. Chairish has a huge variety of high class items, all at mostly reasonable prices. I find my only complaint is the cost of shipping on some items. Items are packaged extremely well and remain safe but the shipping costs just seems out of range.