Great customer service Great customer service. Even remembered my previous order and contacted me when my new one was different. Quality is good as ever and went together smoothly.

Absolutely LOVE Our New Couch I had been searching for a new couch for a few months. Our house was built in 1968 so the concept isn't open and we have a smaller space to work with. Everything on the market was oversized and while I loved the look our home would not accommodate that. I came across Home Reserve on a complete whim and was intrigued. We ordered the fabric samples that came extremely quickly! We then decided to order the trial piece. It was extremely easy to put together. It took us about a month to order the couch and we had it within 2 weeks. There are so many configurations you can choose it was hard to narrow down what we wanted. The couch and ottoman came in 8 boxes. I put together 2 of the 4 pieces in one evening and then the other 2 the next day. Each box was labelled, with individual instructions and ample pieces. It's a sold couch, and heavy which is great so it doesn't move around like our previous one did. I absolutely LOVE the couch and while it was more than we wanted to originally spend I can see it holding up for years and years to come. I love that I can swap out cushions and colors if need be, wash them if that requires (1 child, 2 cats.) We went with the Maltese Flex fabric (great neutral color without being stark white and so soft.) We ordered one modular ottoman, then the deep seat Laney style which is great for wanting that cover feel without it overtaking our living room! Over all we are so extremely happy with the couch. I'm so thankful I ran across the advertisement!

Extraordinary Customer Service! I ordered a replacement cushion cover because my dog chewed ours. I accidentally ordered a different color than my original one, and a Home Reserve rep noticed the mistake and emailed me to double check if I really wanted a different color than the original one I ordered several years ago. I was so happy she noticed the difference and reached out. Then I got an extra fun surprise when the cover arrived, because there was a dog chew toy included with my cover. What a sweet and thoughtful thing for them to do! It really made me feel like I am a valued customer and showed that this company is about much more than just selling furniture. Thank you Home Reserve!

Solid choice for a modular couch Very easy ordering and shipping. Couch is very comfy and assembly was straight forward. Power drill made it quite easy. The down side is the edges of the ply wood. So many splinters. The provided gloves and sand paper were trash. Need better sandpaper and more of it. But would be even better if the manufacturer would run a dremmel around the edges before packing. But overall very pleased with final product.

I love that yall responded to me with… I love that yall responded to me with an actual phone call from a person. The quality is great. I'm not dreading calling to order replacement pieces which I feel like will be inevitable due to the wear and tear the couch will get from the family and animals. 3 kids, 2 dogs and 4 cats.