Best Modular Sectional! We got our first customized Jovie sectional in 2022 then added several more individual units in 2024 to fit our changing seating arrangement needs. I love that they are light weight, easy to move, very customizable in arrangement to fit our needs and the cover is super easy to clean. Also, I noticed the instructions and aid for putting them together have improved over the years to make things easy for the customers, very happy with the attention to details. There were a couple of minor issues with defective parts and cover over the years; however, customer service always respond within 24 hours to my email and I get the replacement parts within a couple of days. I’m very impressed with the customer service.

Quick responsive customer service Quick responsive customer service. The modular sectional fits our space well and everything went together without any issues. It does take some time to assemble everything. The exposed plywood is a little concerning on individual sectional pieces, but once it's all together, everything is well covered and looks good. We had two foam arm pieces that were the wrong shape for our fabric, but I sent an email and they sent the replacement pieces right away and I received them a couple days later. I'm very happy with the finished product.

Great customer service Great customer service. Even remembered my previous order and contacted me when my new one was different. Quality is good as ever and went together smoothly.

I love that yall responded to me with… I love that yall responded to me with an actual phone call from a person. The quality is great. I'm not dreading calling to order replacement pieces which I feel like will be inevitable due to the wear and tear the couch will get from the family and animals. 3 kids, 2 dogs and 4 cats.

The worst experience I have ever had The worst experience I have ever had. Broken items, missing manuals, damaged foam. 100/10 DO NOT recommend .