Great customer service Great customer service. Even remembered my previous order and contacted me when my new one was different. Quality is good as ever and went together smoothly.

Super comfortable furniture This furniture is amazing. Home Reserve has amazing customer service, I had to get in touch with them a couple times for questions. I love that I was able to try a seat out before I made my purchase. We ended up trying the regular seat and a deep seat. I am not good at putting stuff together, but home reserve made it so easy to figure out. Each piece was labeled with a number or letter cutout in the wood. The directions w were so easy, and had pictures for install. I was able to get the couch put together. I love that it's customizable and if we ever need to add new seats we are able to. We also got 2 ottomans and we love those. This couch is so comfy, it feels like a giant memory foam bed. I can't recommend this couch enough.

Absolutely LOVE Our New Couch I had been searching for a new couch for a few months. Our house was built in 1968 so the concept isn't open and we have a smaller space to work with. Everything on the market was oversized and while I loved the look our home would not accommodate that. I came across Home Reserve on a complete whim and was intrigued. We ordered the fabric samples that came extremely quickly! We then decided to order the trial piece. It was extremely easy to put together. It took us about a month to order the couch and we had it within 2 weeks. There are so many configurations you can choose it was hard to narrow down what we wanted. The couch and ottoman came in 8 boxes. I put together 2 of the 4 pieces in one evening and then the other 2 the next day. Each box was labelled, with individual instructions and ample pieces. It's a sold couch, and heavy which is great so it doesn't move around like our previous one did. I absolutely LOVE the couch and while it was more than we wanted to originally spend I can see it holding up for years and years to come. I love that I can swap out cushions and colors if need be, wash them if that requires (1 child, 2 cats.) We went with the Maltese Flex fabric (great neutral color without being stark white and so soft.) We ordered one modular ottoman, then the deep seat Laney style which is great for wanting that cover feel without it overtaking our living room! Over all we are so extremely happy with the couch. I'm so thankful I ran across the advertisement!

Quick responsive customer service Quick responsive customer service. The modular sectional fits our space well and everything went together without any issues. It does take some time to assemble everything. The exposed plywood is a little concerning on individual sectional pieces, but once it's all together, everything is well covered and looks good. We had two foam arm pieces that were the wrong shape for our fabric, but I sent an email and they sent the replacement pieces right away and I received them a couple days later. I'm very happy with the finished product.

Good value and very flexible. We needed a large sectional for our finished basement. Due to tight corners/stairs, we needed a solution that was easy to maneuver. The Home Reserve solution worked quite well. Assembly was straightforward; it took my wife and I about 4-5 hours for our 6 piece unit. I strongly recommend using a cordless driver for the screws; HUGE timesaver. The sturdiness overall is fine and the cushions are firm/comfortable. Pieces arrived timely and undamaged. Will definitely purchase from HR again, should the need arise.