Comfortable, excellent customer service. The sofa itself is comfortable, and not overly hard to assemble. Had a couple of minor issues, but a call to customer service got those parts replaced just three days later.

I love that yall responded to me with… I love that yall responded to me with an actual phone call from a person. The quality is great. I'm not dreading calling to order replacement pieces which I feel like will be inevitable due to the wear and tear the couch will get from the family and animals. 3 kids, 2 dogs and 4 cats.

Great customer service Great customer service. Even remembered my previous order and contacted me when my new one was different. Quality is good as ever and went together smoothly.

Love the couch Love the couch, easy to put together, the fabric feel and color is great. seems very sturdy and is super comfortable. the storage is convenient.

Super comfortable furniture This furniture is amazing. Home Reserve has amazing customer service, I had to get in touch with them a couple times for questions. I love that I was able to try a seat out before I made my purchase. We ended up trying the regular seat and a deep seat. I am not good at putting stuff together, but home reserve made it so easy to figure out. Each piece was labeled with a number or letter cutout in the wood. The directions w were so easy, and had pictures for install. I was able to get the couch put together. I love that it's customizable and if we ever need to add new seats we are able to. We also got 2 ottomans and we love those. This couch is so comfy, it feels like a giant memory foam bed. I can't recommend this couch enough.