Safe & Vault Store is the BEST! When my husband and I were looking for safes, we visited a local safe store in addition to searching online for finding the best fit for our needs. We kept coming back to the Safe & Vault Store online site. Not only do they have a huge inventory of safes, they have very complete descriptions on the safes. Also, Safe & Vault Store have great information on Safe FAQ's and shipping options. Once we pretty much made up our mind on the safes we were interested in, I placed a phone call to Safe & Vault Store and reached Brandon. He was extremely helpful and guided us through the logistics of a complicated delivery with a long driveway and living on a cul-de-sac. Brandon also recommend a safe mover that worked out exceptionally. Brandon was always there when we needed a question answered and afterwards with changing the vault security code. I can't express how pleased we are with our safe transactions with Safe & Vault Store. We give Brandon a Five Star Rating as well!

Great Customer Service! The person I was chatting with was quick and knowledgeable.

The under floor safe didn’t work The under floor safe didn’t work, had to return to Hornanady. The vault door was just dropped off in my driveway, tracking info was useless as no site was updated with information. The vault door is nice and works as expected, easy install with two people.

Easy online order and delivery comes… Easy online order and delivery comes exactly the way it was described.

Customer Support is fantastic! Customer Support is fantastic. I purchased a made-to-order item, and their estimate for when it would ship was on the money. They are knowledgable of the products they sell and readily answered all of my questions. They reached out to the manufacturer a couple of times on my part, and kept me appraised of my order status. I'm a happy customer who will return for future orders!