This was my first time to your site This was my first time to your site. I was looking for a small, bedside gun vault. Jeff kept suggesting safes as I kept adding to my list of desired features for my safe. He is the perfect combination of knowledge and patience. This is not an April Fool's review. Jeff was fabulous.

Safe & Vault Store is the BEST! When my husband and I were looking for safes, we visited a local safe store in addition to searching online for finding the best fit for our needs. We kept coming back to the Safe & Vault Store online site. Not only do they have a huge inventory of safes, they have very complete descriptions on the safes. Also, Safe & Vault Store have great information on Safe FAQ's and shipping options. Once we pretty much made up our mind on the safes we were interested in, I placed a phone call to Safe & Vault Store and reached Brandon. He was extremely helpful and guided us through the logistics of a complicated delivery with a long driveway and living on a cul-de-sac. Brandon also recommend a safe mover that worked out exceptionally. Brandon was always there when we needed a question answered and afterwards with changing the vault security code. I can't express how pleased we are with our safe transactions with Safe & Vault Store. We give Brandon a Five Star Rating as well!

Products have been good however first… Products have been good however first order I did I got the tactical walls and all the accessories for it. They sent the wrong hooks too much of a nightmare to try to return so I just bought more hooks got the right ones second time around. Other then that biggest complaint is shipping you’ll wait a month or more to get your items.

The under floor safe didn’t work The under floor safe didn’t work, had to return to Hornanady. The vault door was just dropped off in my driveway, tracking info was useless as no site was updated with information. The vault door is nice and works as expected, easy install with two people.

Tons of Experience! I stumbled across Safe & Vault during the recent Christmas holidays while visiting others in Spokane Valley. Fortunate for me. I went in to ask a simple question, but admittedly got sidetracked by all the different safes they had. (I didn’t know there were so many variations.) I did get my question answered, and since then decided to order from them. No complaints from me and I would do business with them again.