Amazing customer service Amazing customer service. Great flowers.

CHEAP FLOWERS ARRIVED IN BAD STATE THE IMAGES ON THE WEBSITE ARE FALSE ADVERTISING. The flowers arrived wilted and in varying states of dehydration. SOME OF THEM WERE NOT EVEN BLOOMING. I am so mad, Ode à la Rose scammed me out of $200 for the most embarrassing bouquet I have ever seen. This bouquet was supposed to ADORN my mother’s office for her birthday and instead it created an embarrassing spectacle of CHEAPNESS. The flowers came wrapped in the trashiest looking brown paper bag style paper too- this is NOT AT ALL depicted in the website photos. The paper itself looked so crinkled as if the bouquet had just been stuffed into a backpack. PAPER BAGS OF FOOD DELIVERED BY DOORDASH ARRIVE IN BETTER CONDITION THAN THIS ODE À LA ROSE BOUQUET . I actually started crying when my mom texted me the picture, I wish I could include it in this review. To be clear, I don’t have money to be spending on anything short of a spectacular luxury gift for my mom on her birthday. These flowers are so cheap, the presentation was so cheap, my moms birthday has been CHEAPENED by this company. These flowers made my mom look like her daughter has NO TASTE and ALSO no money. It is clear that Ode à la Rose spent their entire company budget on marketing consultant fees, website design, and photography rather than on quality assurance. In my 23 years on this earth I have never felt so disappointed—and frankly, victimized—by a consumer experience so much so as to go out of my way to leave a bad review. I am a normal person. I thought I could go my whole life without having to do this, but Ode à La Rose ruined my day. My mom has nobody else in her life and I failed her today. Worst of all, when I emailed asking for a refund, this manager named Jeff GASLIT ME AND TRIED TO TELL ME THE FLOWERS WERE NORMAL, AND JUST TO CUT THE STEMS AND SEE IF IT HELPED. Have you all no shame !???

Excellent quality and easy to use website I ordered online from the UK for friends in the US - fantastic service. High quality flowers and gifts, excellent update comms after ordering and timely delivery. Very pleased

My son was having a bad day on his… My son was having a bad day on his birthday and I wanted to cheer him up. I took a chance on Ode a la Rose, because I liked their website and they did not disappoint. Excellent service, though a bit pricey.

Easy ordering process Easy ordering process. They kept me informed about the status of the order, sent a photo, and notified me when delivered.