Laura H
GBExcellent food/Poor shipment packaging Love the food for my dog. You can actually see the ingredients and it does not smell nasty as most wet foods do. My only issue is with the packaging it is sent in. Both times I received orders it appeared that left over cardboard was use to box the shipment and the tape nearly held it together. Would be nice to receive in a clean quality box that is a better representation of the high quality food inside.
MaryAnn
GBStill no refund after returning product You owe me for $183.74 You can also declare up to $100 for any lost package. Update, Jan 5th 2023 After sending supplier a receipt with tracking number, stating supplier did receive the returned item as requested, I still have no refund and no food. It looks like filing a small claims in court may be my only option with this horrible company.
Lewis Ray
GBHappy Howlers! We were having trouble getting Cooper to eat his full amount of food (dry kibble) from the time he was a puppy until now, at ~15 months. We had tried various incentives to get him to eat, all of which appeared to be short term solutions and non-sustainable. After introducing Cooper to Happy Howl we no longer have that problem! Cooper LOVES his food so much we now have the opposite problem and just bought him a slow feeder bowl! We could not be happier with our Happy Howl experience.
Beth Allen
GBI will never do business with Happy Howl again. Happy Howl has somehow put me on an automatic reorder every 2 weeks. I did not sign up for that. I have replied to their emails numerous times and gone on the website to customer service. It says they will respond within 24 hours and I have NEVER received a reply. My credit card is being charged $89. every 2 weeks. I have a dispute in for them currently and today there was another $89 charge on my credit card. I would not recommend doing business with a company that has non existent customer support. I had to have my credit card company block them in addition to filing a dispute of the charge.
Happy about Happy Howl
GBPerfect solution for us Due to our dog's illness, she has certain nutritional requirements. Happy Howl willingly supplied nutritional data. Luckily, it met our needs. Our dog also loves this food (and it's quick and easy for us to get out for her!).