Horrible customer service Horrible customer service. It says 30 day money back guarantee. Well my dog won't eat it. He has cancer so I thought I would try this "human grade food". He didn't like it so when I finally got someone in customer service I was told I couldn't return it because I got a 40% discount...you can't call because they have no phone number so I have been chatting with a very rude Clyde. He basically told me to accept it that I can't return it and donate it to someone..in process of getting my money back thru my credit card .they said they will take legal action??? Seriously!!!

Outer packaging is weak. My only criticism is that the outer shipping package is poorly prepared. I've been buying the 18 pack (2 times) and when it arrives, it is partially opened and splitting at the seams! I'm surprised it hasn't split opened during the shipping/handling process. The outer carton is not heavy duty and the taping up is very sparse.

18 months in and ZERO issues: 10/10 These negative reviews are ridiculous - they honestly seem fake. I've been buying from this company for over 18 months and have had ZERO issues and customer service always helps when I reach out. 10/10

WE APPROVE! My almost 17 year old Rat Terrier mix and my 11 year old Chi-mix both voraciously eat all varieties of Happy Howl. I feel they are getting healthy ingredients and whole foods. The deliveries have arrived in a timely manner. I now have them on an auto plan which makes like easier. Ozzie, Penny, and I give our approval!

Perfect solution for us Due to our dog's illness, she has certain nutritional requirements. Happy Howl willingly supplied nutritional data. Luckily, it met our needs. Our dog also loves this food (and it's quick and easy for us to get out for her!).