Easy to navigate website Easy to navigate website, oder was fast and as expected products were good

Website was easy to follow Website was easy to follow. Product was packed well and shipped in a timely matter. Product itself is good quality. Yes, I would recommend Architectural Depot and I will purchase from again.

Make sure you don't want to return! Company sent the wrong parts. When discussing with them how to return and get correct part sent, they convinced us to modify one of the pieces and send back the second. We never got our credit back and they have just stopped responding. You cannot get ahold of a human being when you call. You can leave messages or email them/respond to tickets but they never respond. We have been waiting 4 months still nothing. I have sent messages through their social media platforms and did not hear back.

Helpful customer suCharles McCoy (Product specialist)pport person during… Helpful customer support person during order placement. The original product I intended to purchase had over $300 shipping cost... He provided a alternative one which for a home owner looking to buy 1 unit (not a builder who buys 10 or 100s of units) was very helpful. When inquired about any discounts I could benefit from - he readily offered what I could avail! Thank you soo much Charles McCoy (Product specialist)

Fantastic selection of woodworking… Fantastic selection of woodworking products for my recent project, using American Walnut. ArchitecturalDepot had everything I needed, with more options that I'll be using for future projects. Communication is top notch, I couldn't ask for better. My recent order was nationally back ordered, but I was informed regularly with any update. All of my purchases have been packed with extreme care and arrived undamaged. 10/10 would recommend to anyone in need of what they offer.