Tanner Hicks
GBIf I would have known that it was going… If I would have known that it was going to take weeks for my seeds to ship I would have not ordered. They say they're having delays due to COVID. I find it hard to believe that you would shut down or slow down seed sorting and distribution for COVID. Many places use COVID as an excuse to take their time on shipping. I will never order seeds from this website again.
Jean
GBdon't always germinate I have always appreciated the prices as well as the good selection of seeds on pinetree garden seeds. I have discovered many new things, and I also like not having to buy a large package of seeds that I am still experimenting with. However, I have found that occasionally, the seeds fail to germinate. There have been a few things that I ended up having to buy elsewhere--for example, the sugar beets, and just about any radish seed. So, I've gotten leery of getting anything that is important to me to
Jean
GBPinetree has always been very friendly … Pinetree has always been very friendly and responsive when I've had a question. I like the fact that you can get packets with a smaller number of seeds than some other seed companies. This year and last year I've had problems with some seeds not coming up (particularly various greens). I'm not sure if it has something to do with my soil or the weather, so I'll try again next year. Except for this issue, I would have given 5 stars.
Anthony
GBBeware! You won't recieve your order. I have not received my order. When I contacted them, the order was all of a sudden being shipped. For the past 5 days the shipping tracker just shows a shipping label has been printed. I contacted them again to cancel order. Customer service says its been shipped all ready and she can't cancel it, but what I can do is refuse the package when it gets to me and once they receive the package back I would get a refund. Package tracker still says label printed. No seeds. No refund. Meanwhile, I have order from Bakers Creek twice and received both orders already. Supporting company's like this only reinforces their suspect business practices.
Dick
GBDidn't Uphold Their Guarantee I ordered some Ice Lettuce for a summer crop, but it was an absolute failure. I started them indoors under ideal conditions, but the seeds did not germinate. I emailed Pinetree, expecting a refund or replacement, but was told it was not the seeds but the growing conditions. In years past, I have gotten a replacement or refund when things like this happened. The other items in the order performed well.