I kickstarted PICO I kickstarted PICO, PICO MAX and Cura. Only got the small PICO, after a lot of hustle... Their products are now being sold in webshops, but we who made it happen never got anything. We have lost thousands of dollars and now they don't even update or reply anymore!

Complete fraud - no products, no communication I backed two of their Kickstarter campaigns in October of 2020, for an Herbstation and 4 Picos, to the tune of several hundred dollars. I have her received ANY of these products, any refund, or ANY communication about why these have never been fulfilled. Their products are still being sold through webstores with “customer reviews” as recent as 2023, but buyers beware! I have messaged through their website, sent multiple emails, provided backer numbers and have had NO response. The last thing I received was an automated email in 2021 saying products were preparing to ship and asking that I confirm my shipping address, which I did. Since then, I have had no communication despite repeated attempts, and no products. Total scam!

No delivery, no accountability I ordered an upgrade in Feb of 2022 and it is now ONE YEAR later and they have not sent anything. I’ve been reaching out regularly to get any sort of update and they either don’t respond at all or say I’m in the queue, I’m on the priority list, I’m going to get tracking because it’ll ship next week and it HASN’T after a whole year!! This entire company is a scam and I could never recommend them to anyone. It’s a different customer service person each time, and none of them could be bothered to actually help.

Needs to focus on delivering their current project before moving on Altifarm has made several claims about when their items would ship both to the community and even me personally (they claimed my order would ship within a day but 21 days later there was still no movement). Instead of working on their current problems they are continuing to shill their next projects.

Replacement stand I just got a replacement stand for my Herbstation. As always, I love this brand and its innovation for my plants and honestly, having so many everywhere in the house with Pico also grounds me mentally. The best therapy session is looking at my plants alive!